Describe at least three key milestones and/or deliverables for your project. Describe a high-level timeline that includes key tasks and deadlines.

Project Proposal

You have been selected to be the project manager (for a project of your choice). The project that you decide to use should meet all the key criteria of a project as outlined in the PMBOK, such as (a) having a beginning and an end; (b) resulting in something being delivered to someone; (c) requiring a series of activities that must be done to complete the project; and (d) requiring resources (for example, people and materials) to complete the work. The project should be an information technology-related project, something related to an area of information technology that is of interest to you. If you need help in determining a project, consult with your professor.

Write a 7–11 page paper in which you define the scope of your chosen project. In your paper, you must do the following:

1. Provide a brief summary of your chosen project.
2. Describe at least three project goals and three project objectives.
3. Identify the key customers and at least two stakeholders for your project. Remember, you are delivering the project to your customer(s); however, there are others (stakeholders) who have a vested interest in your project.
4. Describe at least three key milestones and/or deliverables for your project.
5. Describe a high-level timeline that includes key tasks and deadlines.
6. Estimate the project’s overall cost, any key staffing or non-staffing resources needed, and how you plan to acquire them.
7. Identify at least three risks for your project and how you plan to manage them.
8. Identify how you plan to stay on track.

What is the probability that a product is assembled in less than 12 minutes? What is the probability that a product is assembled in between 14 and 16 minutes?

CHAPTER 6

 

  1. True or false questions.
  2. The probability that a standard normal random variable, Z, is between 1.50 and 2.10 is the same as the probability Z is between – 2.10 and – 1.50.
  3. The probability that a standard normal random variable, Z, is less than 50 is approximately 0.
  4. Theoretically, the mean, median, and the mode are all equal for a normal distribution.
  5. Any set of normally distributed data can be transformed to its standardized form.
  6. The “middle spread,” that is the middle 50% of the normal distribution, is equal to one standard deviation.

 

  1. Multiple choice questions.
  2. In its standardized form, the normal distribution
  1. has a mean of 0 and a standard deviation of 1.
  2. has a mean of 1 and a variance of 0.
  3. has an area equal to 0.5.
  4. cannot be used to approximate discrete probability distributions.
  1. Which of the following about the normal distribution is not true?
  1. Theoretically, the mean, median, and mode are the same.
  2. About 2/3 of the observations fall within 1 standard deviation from the mean.
  3. It is a discrete probability distribution.
  4. Its parameters are the mean, , and standard deviation, .
  1. If a particular batch of data is approximately normally distributed, we would find that approximately
  1. 2 of every 3 observations would fall between 1 standard deviation around the mean.
  2. 4 of every 5 observations would fall between 28 standard deviations around the mean.
  3. 19 of every 20 observations would fall between 2 standard deviations around the mean.
  4. b and c are correct.

 

  • Solve the following problems in separate sheets of paper.

 

  1. The amount of pyridoxine (in grams) in a multiple vitamin is normally distributed with  = 110 grams and  = 25 grams.

(1) What is the probability that a randomly selected vitamin will contain between 100 and 110 grams of pyridoxine?

(2) What is the probability that a randomly selected vitamin will contain between 82 and 100 grams of pyridoxine?

(3) What is the probability that a randomly selected vitamin will contain at least 100 grams of pyridoxine?

(4)What is the probability that a randomly selected vitamin will contain between 100 and 120 grams of pyridoxine?

(5)What is the probability that a randomly selected vitamin will contain less than 100 grams of pyridoxine?

(6)What is the probability that a randomly selected vitamin will contain less than 100 grams or more than 120 grams of pyridoxine?

(7)Approximately 83% of the vitamins will have at least how many grams of pyridoxine?

 

 

Suppose Z has a standard normal distribution with a mean of 0 and standard deviation of 1.

(1) What is the probability that Z is less than 1.15?

(2)What is the probability that Z is more than 0.77?

(3) What is the probability that Z is less than -2.20?

(4)What is the probability that Z is more than -0.98?

(5)What is the probability that Z is between -2.33 and 2.33?

(6) What is the probability that Z is between -2.89 and -1.03?

 

 

  1. The amount of time necessary for assembly line workers to complete a product is a normal random variable with a mean of 15 minutes and a standard deviation of 2 minutes.

(1) What is the probability that a product is assembled in less than 12 minutes?

(2) What is the probability that a product is assembled in between 14 and 16 minutes?

(3) What is the probability that a product is assembled in between 10 and 12 minutes?

(4) What is the probability that a product is assembled in between 16 and 21 minutes?

(5) What is the probability that a product is assembled in more than 11 minutes?

(7) 15% of the products require more than __________ minutes for assembly.

(8) 90% of the products require more than __________ minutes for assembly.

 

 

Describe the population for the Harris Interactive survey. Is a response to the question “By which methods do you feel you find the best candidates?” categorical or numerical?

CHAPTER ONE HOMEWORK

 

  1. True or False
  1. The type of TV one owns is an example of an ordinal scaled variable.
  2. Whether the university is private or public is an example of a nominal scaled variable.
  3. Marital status is an example of a numerical variable.

 

  1. Multiple choices

The process of using sample statistics to draw conclusions about true population parameters is called

  1. statistical inference.
  2. the scientific method.
  3. descriptive statistics.

Those methods involving the collection, presentation, and characterization of a set of data in order to properly describe the various features of that set of data are called

  1. statistical inference.
  2. the scientific method.
  3. descriptive statistics.
  1. The universe or “totality of items or things” under consideration is called
  1. a sample.
  2. a population.
  3. a parameter.
  4. a statistic.
  1.  The portion of the universe that has been selected for analysis is called
  1. a sample.
  2. a frame.
  3. a parameter.
  4. a statistic.
  1. A summary measure that is computed to describe a characteristic from only a sample of the population is called
  1. a parameter.
  2. a census.
  3. a statistic.
  4. the scientific method.
  1. A summary measure that is computed to describe a characteristic of an entire population is called
  1. a parameter.
  2. a census.
  3. a statistic.
  4. the scientific method.
  1. Which of the following is most likely a population as opposed to a sample?
  1. respondents to a newspaper survey
  2. the first 5 students completing an assignment
  3. every third person to arrive at the bank
  4. registered voters in a county

 

  1. Which of the following is most likely a parameter as opposed to a statistic?
  1. the average score of the first five students completing an assignment
  2. the proportion of females registered to vote in a county
  3. the average height of people randomly selected from a database
  4. the proportion of trucks stopped yesterday that were cited for bad brakes
  1. Most analysts focus on the cost of tuition as the way to measure the cost of a college education. But incidentals, such as textbook costs, are rarely considered. A researcher at Drummand University wishes to estimate the textbook costs of first-year students at Drummand. To do so, she monitored the textbook cost of 250 first-year students and found that their average textbook cost was $300 per semester. Identify the population of interest to the researcher.
  1. all Drummand University students
  2. all college students
  3. all first-year Drummand University students
  4. the 250 students that were monitored
  1. Most analysts focus on the cost of tuition as the way to measure the cost of a college education. But incidentals, such as textbook costs, are rarely considered. A researcher at Drummand University wishes to estimate the textbook costs of first-year students at Drummand. To do so, she monitored the textbook cost of 250 first-year students and found that their average textbook cost was $300 per semester. Identify the variable of interest to the researcher
  1. the textbook cost of first-year Drummand University students
  2. the year in school of Drummand University students
  3. the age of Drummand University students
  4. the cost of incidental expenses of Drummand University students
  1. Most analysts focus on the cost of tuition as the way to measure the cost of a college education. But incidentals, such as textbook costs, are rarely considered. A researcher at Drummand University wishes to estimate the textbook costs of first-year students at Drummand. To do so, she monitored the textbook cost of 250 first-year students and found that their average textbook cost was $300 per semester. Identify the sample in the study.
  1. all Drummand University students
  2. all college students
  3. all first-year Drummand University students
  4. the 250 students that were monitored
  1. Which of the following is a discrete quantitative variable?
  1. the Dow Jones Industrial average
  2. the volume of water released from a dam
  3. the distance you drove yesterday.
  4. the number of employees of an insurance company
  1. Which of the following is a continuous quantitative variable?
  1. the color of a student’s eyes
  2. the number of employees of an insurance company
  3. the amount of milk produced by a cow in one 24-hour period
  4. the number of gallons of milk sold at the local grocery store yesterday
  1. The classification of student class designation (freshman, sophomore, junior, senior) is an example of
  1. a categorical random variable.
  2. a discrete random variable.
  3. a continuous random variable.
  4. a parameter.

 

  • Solve the following problems in separate sheets of paper.

 

  1.  According to a Harris Interactive survey of 502 senior human resource executives, 58% responded that referrals were one of the methods for finding the best candidates.
  1. Describe the population for the Harris Interactive survey.
  2. Is a response to the question “By which methods do you feel you find the best candidates?” categorical or numerical?
  3. Fourteen percent of the senior human resources executives polled indicated that professional associations were one of the methods for finding the best candidates. Is this a parameter or a statistic?

 

 

  1. A Wall Street Journal poll asked 2,150 adults in the United States a series of questions to find out their view on the U.S. economy.
  1. What is the population of interest?
  2. What is the sample?
  3. Is a response to the question “How satisfied are you with the U.S. economy today with 1 = very satisfied, 2 = moderately satisfied, 3 = neutral, 4 = moderately dissatisfied and 5 = very dissatisfied?” a categorical or numerical?
  4. Is a response to the question “How many people in your household are unemployed currently?” a discrete or continuous variable?

 

Which graphical method do you think is best to portray these data? Based on this survey, what conclusions can you reach about the use of the Internet at work?

CHAPTER TWO HOMEWORK

  1. Solve the following problems. Submit graphs and charts on the Blackboard after you create them in Excel. The other questions still need to be submitted in hard copy.

 

  1. A categorical variable has three categories with the following frequencies of occurrence:

 

Category                                                                 Frequency

                           A                        13
                           B                        28
                           C                          9

 

  1. Compute the percentage of values in each category.
  2. Construct a bar chart for percentage.
  3. Construct a pie chart for percentage.
  4. Construct a Pareto diagram.

 

  1. A survey of 705 workers asked how much they used the Internet at work. The results (USA Today Snapshots, March 21, 2006) were as follows:

 

Use of the Internet at Work                                              %

                 Too much                        5
                 More than I should                        4
                 Within limits                      60
                 Very little                        5
                 Do not use                      26

 

  1. Construct a bar chart, a pie chart, and a Pareto diagram.
  2. Which graphical method do you think is best to portray these data?
  3. Based on this survey, what conclusions can you reach about the use of the Internet at work?

 

  1. S. companies spent more than $250 billion in advertising in 2005 (K. Delaney, “Google Steps Further into World of Old Media,” The Wall Street Journal, January 18, 2006, pp. A1, A6). The spending was as follows:

 

Media                                                      Amount ($billions)                             Percentage (%)

Cinema                     0.4                       0.16
Direct mail                   44.5                     17.35
Internet                   10.0                       3.90
Magazines                   23.9                       9.32
Newspapers                   50.2                     19.57
Outdoor                     5.7                       2.22
Radio                   20.6                       8.03
TV                   55.4                     21.60
Other                   45.8                     17.86

 

  1. Construct a bar chart and a pie chart for percentage.
  2. Which graphical method do you think is best to portray these data?

 

  1. The following data is the total fat, in grams per serving, for a sample of 20 chicken sandwiches from fast-food chains. The data are as follows:

 

7     8     4     5     16     20     20     24     19     30

23   30   25   19     29     29     30     30     40     56

Source: Extracted from “Fast food: Adding Health to the Menu,” Consumer Reports, September 2004, pp. 28-31.

 

  1. Place the data into an ordered array.
  2. Construct a stem-and-leaf display.
  3. Does the ordered array or the stem-and-leaf display provide more information? Discuss.

 

 

  1. The following data represent the cost of electricity during July 2006 for a random sample of 50 one-bedroom apartments in a large city:

 

Raw Data Utility Charges ($)

 

96     171     202     178     147     102     153     197     127     82

157     185       90     116     172     111     148     213     130   165

141     149     206     175     123     128     144     168     109   167

95     163     150     154     130     143     187     166     139   149

108     119     183     151     114     135     191     137     129   158

 

  1. Form a frequency distribution and a percentage distribution that have class intervals with the upper class limits $99, $119, and so on. (Hint: It means that the first class can be expressed as $80 but less than $100, where $100 is not included in the first class but the second class.)
  2. Construct a histogram and a percentage polygon.
  3. Form a cumulative percentage distribution and plot a cumulative percentage polygon.
  4. Around what amount does the monthly electricity cost seem to be concentrated?

 

 

 

Identify the fundamental knowledge required by the improvement project team to solve this problem. Identify the people (professional group or service area) that should be represented on the team and the fundamental knowledge they bring to the team.

Case study

Objective

To practice quality improvement tools by applying them to an improvement effort in an ambulatory care setting.

Instructions

1. Read the following case study.

2. After you have read the case study, follow the instructions continued at the end of the case.

3. Before continuing, completely read all of the remaining instructions

4. Decide which problem you want to focus on as your first priority for Clinic X. Describe the problem and why you chose this problem.

5. State the goal for the improvement effort.

6. Identify the fundamental knowledge required by the improvement project team to solve this problem. Identify the people (professional group or service area) that should be represented on the team and the fundamental knowledge they bring to the team.

7. Document the current process (as it is described in the case narrative) using a process flowchart.

8. Identify the customers of the process to be improved and their expectations.

9. Explore and prioritize root causes of the problem by doing the following:

  • a. Brainstorm root causes and document the causes on a fishbone diagram.
  • b. Describe how you would collect data about how frequently the root causes contribute to the problem.

10. Review the following process improvement techniques. Select and explain the ones that apply to improving your process. Be sure to take into account what you have learned in steps 6 through 8.

  • a. Eliminate waste (e.g., things that are not used, intermediaries, unnecessary duplication)
  • b. Improve workflow (e.g., minimize handoffs, move steps in the process closer together, find and remove bottlenecks, do tasks in parallel, adjust to high and low volumes)
  • c. Manage time (e.g., reduce setup time and waiting time)
  • d. Manage variation (create standard processes where appropriate)
  • e. Design systems to avoid mistakes (use reminders

11. Incorporating what you learned in steps 6 through 9, describe the changed process using a process flowchart or workflow diagram.

12. Decide what you will measure to monitor process performance to be sure your changes were effective and briefly describe how you would collect the data.

13. You have completed the “Plan” phase of the Shewhart cycle. Describe briefly how you would complete the rest of the Plan, Do, Check, Act cycle.

14. Save your answers to each part of this exercise. This material will become the documentation of your improvement effort

 

Case Study

Background-

You have just been brought in to manage a portfolio of several specialty clinics in a large multi-physician group practice in an academic medical center. The clinics reside in a multi-clinic facility that houses primary care and specialty practices, as well as a satellite laboratory and radiology and pharmacy services. The practice provides the following centralized services for each of its clinics: registration, payer interface (e.g., authorization), and billing. The CEO of the practice has asked you to initially devote your attention to Clinic X to improve its efficiency and patient satisfaction.

Access Process-

A primary care physician (or member of the office staff), patient, or family member calls the receptionist at Clinic X to request an appointment. If the receptionist is in the middle of helping a patient in person, the caller is asked to hold. The receptionist then asks the caller, “How may I help you?” If the caller is requesting an appointment within the next month, the appointment date and time are made and given verbally to the caller. If the caller asks additional questions, the receptionist provides answers. The caller is then given the toll-free preregistration phone number and asked to preregister before the date of the scheduled appointment. If the requested appointment is beyond a 30-day period, the caller’s name and address are put in a “future file” because physician availability is given only one month in advance. Every month, the receptionist reviews the future file and schedules an appointment for each person on the list, and a confirmation is automatically mailed to the caller. When a patient preregisters, the financial office is automatically notified and performs the necessary insurance checks and authorizations for the appropriate insurance plan. If the patient does not preregister, when the patient arrives at the clinic on the day of the appointment and checks in with the specialty clinic receptionist, she is asked to first go to the central registration area to register. Any obvious problems with authorization are corrected before the patient returns to the specialty clinic waiting room.

Receptionist’s Point of View-

The receptionist has determined that the best way not to inconvenience the caller is to keep her on the phone for the shortest period possible. The receptionist expresses frustration with the fact that there are too many tasks in the office to do at once.

Physician’s Point of View-

The physician thinks too much of his time is spent on paperwork and chasing down authorizations. The physician senses that appointments are always running behind and that patients are frustrated, no matter how nice he is to them.

Patient’s Point of View-

Patients are frustrated when asked to wait in a long line to register, which makes them late for their appointments, and when future appointments are scheduled without their input. As a result of this latter factor, and work or childcare conflicts, patients often do not show up for these scheduled appointments.

Office Nurse’s Point of View-

The office nurse feels that he is playing catch up all day long and explaining delays. The office nurse also wishes there was more time for teaching.

Billing Office’s Point of View-

The billing office thinks that physicians are giving some care that is not reimbursed because of inaccurate or incomplete insurance or demographic information, and observes that some care is denied authorization after the fact. Practice Lab 315

Patient Satisfaction Measures-

All clinics in the multi-physician group contract with a customer satisfaction measurement firm that administers customer surveys. This survey is sent to a random sample of patients at each clinic to determine their satisfaction ratings for eight dimensions of outpatient and inpatient care for adults and children:

  • Respect for patients’ values, preferences, and expressed needs
  • Coordination and integration of care
  • Information and education
  • Physical comfort
  • Emotional support and alleviation of fear and anxiety
  • Involvement of family and friends
  • Transition and continuity
  • Access to care

Performance Data

The last quarter’s worth of performance data for Clinic X are found in the following table.

Overall satisfaction with visit rated as very good or excellent………………………………. 82%

Staff courtesy and helpfulness rated as very good or excellent……………………………. 90%

Waiting room time for patients is less than 15 minutes……………………………………….. 64%

Examination room waiting time is less than 15 minutes………………………………………. 63%

Patient no-show rate ……………………………………………………………………………………….20%

Patient appointment cancellation rate ………………………………………………………………..11%

Provider appointment cancellation rate ………………………………………………………………10%

Rate of initial insurance claim rejections because of inaccurate or incomplete patient record documentation…………………………………………………………….4%

Patient preregistration rate ……………………………………………………………………………….16%

Average number of patient visits per day …………………………………………………………….16

Range of patient visits per day …………………………………………………………………………..10–23

 

 

Examine what is meant by “organizational structure” and reflect on what type would be most appropriate for your team’s charity. Write a 150-250-word paragraph supporting your beliefs with information cited from any one of the articles listed below using proper APA format.

Business Question

For this task, you will need to examine what is meant by “organizational structure” and reflect on what type would be most appropriate for your team’s charity.  Write a 150-250-word paragraph supporting your beliefs with information cited from any one of the articles listed below using proper APA format.

Explain how this course has helped you with challenges. What actions have you taken during the past 5 weeks to work toward overcoming challenges? What are your plans moving forward?

Rise to the Top Action Plan

Part 1: Overcoming Challenges

In Week 1, you completed the Success Prep Inventory (located in Ch. 2, Section 2.1.2 of your myBook, Powered by zyBooks) in which you were asked, “As you begin at the University of Phoenix, what do you think is your biggest challenge?” Reflect on this challenge and what you have learned over the past 5 weeks.

Write a 150- to 200-word response to the following questions:

  • Explain how this course has helped you with challenges.
  • What actions have you taken during the past 5 weeks to work toward overcoming challenges? What are your plans moving forward?
  • What resources (including University or otherwise) have you used to help overcome challenges?

 

Part 2: Goal Setting

Write a 150- to 200-word response to the following questions:

  • How does setting goals lead to success?
  • What are the benefits of both short- and long-term goals?
  • Think about your long-term goal of graduating. What specific short-term goals do you need to meet to achieve your long-term goal of graduating?

 

Part 3: Time Management

When you started this course, what was your initial estimate, in general, for the time required each week to spend on schoolwork?

Write a 150- to 200-word response to the following questions:

  • Was your initial estimate of time needed for this course accurate? Why or why not? Discuss the schedule you developed for this course, GEN/201. What worked well with your schedule?
  • Using the content taught in class, what time management skills can you implement to ensure success in future classes? (Be honest about your schedule, noting strengths and areas for growth).
  • Are there areas where you struggled with time management? How do you plan to overcome these challenges? What resources are available to support you?

 

Part 4: Communication

Write a 150- to 200-word response to the following questions:

  • How has this course helped you develop more effective communication skills that you can use in future courses and in the workplace? Provide 2 specific communication methods and academic and workplace examples.
  • Which of the 5 steps in the writing process (prewriting, organization, drafting, revising, editing) do you anticipate will be the most challenging for you? What is your action plan for overcoming this challenge?
  • Share a resource from the Center for Writing Excellence that will support you in the writing process.
  • How do you plan to network both academically and professionally during your degree program?

What measures can Sam implement at this time to further promote a recovery process?

Case Study

Review Case Study 4, “Beijing Sammies,” which you can access in the Wk 5 Learning Activities folder.

In the case study, Sam Goodman has a well-organized business plan underway as many consumer aspects have been considered. It was quite a surprise to many when Sam’s company suddenly began to lose traction after a steady climb to finally reach a proverbial mountain of success. It appears that Sam failed to anticipate some entrepreneurial and managerial traps that impede further organizational development.

What measures can Sam implement at this time to further promote a recovery process?

Describe the differences between law and ethics. List and contrast the various ethical theories. Describe cost-benefit analysis and explain when it should be used and when it should be avoided.

Business Ethics and the Social Responsibility of Business

Describe the differences between law and ethics.
List and contrast the various ethical theories.
Describe cost-benefit analysis and explain when it should be used and when it should be avoided.
Explain Kohlberg’s stages of moral development.
Explain the ethical responsibilities of business.

Explain the summarization dataset code. Explain the two visualizations from your code. What are the independent and dependent variables you used in your code and Why?

Predictive report

Assignment Guidelines:

Use the excel file named as “DatasetPM.csv” for this assignment.

Prepare a linear regression predictive model using the attached dataset. It should be a multiple variable prediction model.

Prepare a coding file for the prediction model on google colab. Attach a PDF file to the submission link. Your code should include the following items

  • Loading dataset code (1 mark)
  • Summarizing dataset (1 mark)
  • Visualization of dataset – Two graphs must be shown (2 marks)
  • Remove NA values from the dataset (1 mark)
  • Segregate the values in input Xs and output Y (1 mark)
  • Train the dataset (1 mark)
  • No training testing split is required
  • Provide prediction results of atleast 3 hypothetical values – make sure all hypothetical situations are seen in the code (1 mark)
  • Code for coefficient and intercept (1 mark)
  • Use the coefficient and intercept and check whether the model is accurate (1 mark)

In your model, you need to have many independent variables and one dependent variable. Make sure that you have atleast 2 variables for the multiple regression analysis. You can select any column in the attached excel sheet as your variables.

Create a word document. Explain your findings in 500 – 1000 words. This word limit excludes tables, graphs and appendix

  • Explain the summarization dataset code. (2 marks)
  • Explain the two visualizations from your code. (4 marks)
  • What are the independent and dependent variables you used in your code and Why? (2 marks)
  • Provide explanation for the hypothetical values you created. (3 marks)
  • Explain your coefficient and intercept. (2 marks)
  • What are your conclusions from your prediction model? (2 marks)