Outline food safety standards and a routine that a hotel must follow
Outline food safety standards and a routine that a hotel must follow
Outline food safety standards and a routine that a hotel must follow
Watch the video and respond to the following:
Video URL:
Is a website the only web presence a company should have today? When having a web presence, what is the single most important objective? What is the greatest risk? Your response should be substantial.
Referring to the MTC Case Study, Raj Patel, the Chief Information Officer (CIO), has indicated that the current IT strategy is to adopt Software as a Service (SaaS) solutions. This week’s discussion focuses on the benefits, considerations, and risks of adopting a SaaS solution.
Review the Week 7 reading Implementing a SaaS Solution and then prepare your initial response as follows:
List two benefits of the IT Strategy to use a SaaS solution to support the hiring process.
Identify three things the CIO and his team should look for as they consider which SaaS vendor to select. Explain what they are and why they are important to MTC’s business.
Then, explain what you think is MTC’s biggest risk in outsourcing this IT function, why you selected that risk, and what MTC’s IT department’s key responsibilities are to minimize risk and protect the business as they select and use a SaaS solution.
In this report, it is assumed that you have been appointed as a Customer Relations Team Manager for a telecommunications organisation that you will identify. This organisation can be servicing to individual customers (i.e. B2C) or businesses (i.e. B2B). The organisation can be an overseas telecommunications company, yet it should have a website in English (so that the teaching team can engage with your report).
In your role as a Customer Relations Team Manager, you have been asked by the Senior Management Team to produce a report evaluating the success of the customer management strategies of the chosen organisation.
Organisation Summary (template is in the additional materials)
Provide a background to your organisation using the Organisation Summary Template
section 1) Customer acquisition, retention and development 450WORDS
Taking into account the key customer segment of the organisation, what customer acquisition, retention and development strategies would be most beneficial? Your discussion should include references to key relationship marketing constructs such as trust, customer commitment, satisfaction, loyalty and so on. Your analysis can be in an online or offline context, and should be supported with relevant academic literature.
section 2) Sustainable customer management for your organisation 350WORDS
ApplyONE theoretical framework learnt in this module (such as Kano model, Gartner competency model, IDIC model, CRM value chain), and discuss how the organisation can design a sustainable customer management strategy. For a sustainable customer management strategy, you should explain how the proposed strategy will create further value for existing and/or potential customers. The strategy should mutually be beneficial for the organisation by, for example, its positive impact on customer lifetime value. Your analysis should be supported with relevant academic literature.
section 3) Comparative Analysis 350 WORDS
Applythe same theoretical framework (chosen in Section 2) to another organisation outside the telecommunications sector. You should compare and contrast your organisation with this other organisation in relation to their customer management strategies through the lens of your theoretical framework. You are expected to highlight the learning points for your organisation informed by this comparative analysis.
section 4) CONCLUSION
This section is a brief summary of your report, highlighting how successful your organization is in managing their customers and how they can improve their customer management strategies and hence enhance relationship with their customers. The conclusions should be supported and logically draw upon the discussions in previous sections.
PLEASE ADD graphs and tables and appendices if applicable.
During the past seven weeks, you have been on a journey to better understand the concept of management and how today’s and tomorrow’s managers and leaders will need to navigate complexity. This learning activity will help you pull together what you have learned so that you can use it in your careers.
In this week’s readings, the idea of the collaborative organization is discussed. How can your organization or an organization that you are familiar with benefit from being a collaborative organization?
How can using a systems approach help the collaborative organization achieve its goals?
Briefly describe two management concepts (from different weeks) that you found interesting. Why were these concepts of interest and how can you use apply these concepts to your business career?
Make sure to support the ideas presented using the course readings and examples.
How the 1998 collapse of Long-Term Capital Management affected project choice in the market?
Penny Market is a grocery retail company based in Germany that operates in many other European countries. The company wants to start operation in the UK and has contacted you as a consultant to analyse the current business environment of the UK. Present a report to the company’s board by answering the following questions.
1. Explain the market structure in the UK within which the company will be operating.
2. What are the economic factors within the UK that will affect the business of the company?
3. What are the likely impacts of Brexit on the business operations of the company?
4. Analyse the impact COVID-19 is likely to have on the business of the company?
Report Template:
Cover Page
Abstract
Table of Contents
1. Introduction (150 words)
Provide a brief background of the report.
2. Discussion and Analysis
2.1. The Various Market Structures (200 words)
Briefly explain the various market structures.
The Market Structure of the UK’s Grocery Industry (300)
Explain the market structure of the UK’s grocery sector. Explain what structure it is and why is it so.
2.2. Economic Factors of UK and How They Will Affect Penny Market (1000 words)
(Select and explain any four economic factors of the UK and how they can affect business of the Penny Market)
2.2.1. Demand and Supply
2.2.2. Income Level
2.2.3. Inflation Rate
2.2.4. Forex Rate
2.2.5. Interest Rate
2.2.6. Taxes
2.2.7. Recession
2.2.8. Employment Rates
2.3. Likely Impact of Brexit on the Penny Market’s Business in the UK (500 words)
Explain the impact Brexit could have on the business of Penny Market should they invest in the UK.
2.4. Impact of Covid19 on Penny Market Should it Invest in UK
2.4.1. Immediate impact (200)
Explain what immediate impact Covid19 will have on Penny Market should it invest in UK
2.4.2. Future Impact
Explain the long-term impact of Covid19 on the business Penny Market if it invests in the UK
3. Conclusion (200)
4. Recommendations (200 words)
Provide recommendations on how Penny Market can overcome the challenges outlined in the report.
Discuss the possible systems and processes that your business can put in place in order to identify potential disruptors to your company (Maximum: 500)
Note: The writer needs to critically think about how FutureFusion as a company can put in place possible systems and processes that the business can put in place in order to identify potential disruptors to the company.
What are the top three technologies that are likely to disrupt businesses in the next two years? Justify your choice and explain why you have chosen these three technologies. Identify how these technologies could affect your business (Maximum 1000).
Note: The writer has to research on 3 technologies that could possibly disrupt FutureFusion’s hair and Beauty Company.
These are four views of risk. Do you agree with any of these ideas about risk? Which one(s)? How would you define your feelings about risk? Are you willing to take greater or lesser risks depending upon what role you are playing at the time?
-The policy of being too cautious is the greatest risk of all.
Jawaharlal Nehru (1889 – 1964)
-There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction.
John F. Kennedy (1917 – 1963)
-Never put yourself in a position that will put yourself at risk if you make the wrong decision. We spent cash on everything. It’s fashionable to make ‘bet the company’ decisions, but don’t do it.
Joel Spolsky, Sink or Swim, SXSW 2006
-Progress always involves risk; you can’t steal second base and keep your foot on first base.
Frederick Wilcox
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