Does the operations strategy develop the capability of its resource and process (inside out)?
In this essay, you are asked to reflect on a specific project (real or proposed) in the context of your employing organization in Qatar.
In detail, as the newly appointed Director of Operations, you are asked to evaluate critically this project with the operations strategy.
Based on Chapter Two ‘Operations and strategic impact’ (Lecture 2 – Monday 23 March 2020), your essay should ascertain the following four perspectives:
- Does the operations strategy reflect the business strategy (top down)?
- Does the operations strategy align with market requirement?
- Does the operations strategy learn from operational experience?
- Does the operations strategy develop the capability of its resource and process (inside out)?
In addition, it will be important to discuss if these four perspectives of operations strategy
can be fully reconciled.
In your answer, please address the integration of this project to operations management and to delivering strategic impact.