What score did you receive from the listening style questionnaire? Were you surprised this result? Why or why not? Were you surprised by the way you responded to any of the items in the questionnaire? Why or why not?

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Listening Essay Assignment

Instructions:
After taking the provided listening styles questionnaire (hard copy given in class; attached below), reflect on and answer the questions below in a brief essay. Be as honest, specific, and concrete as you can with your answers, examples, etc.

Questions to Answer:
1. What score did you receive from the listening style questionnaire (based on how many questions were answered as “NO”)?
a. Were you surprised this result? Why or why not?
2. Were you surprised by the way you responded to any (or all) of the items in the questionnaire? Why or why not?
a. Which of your responses to questionnaire items surprised you, if any?
3. What are your personal thoughts/opinions on this particular questionnaire in regard to wording, diversity, inclusivity, understandability, etc.?
4. How might you take this information about your listening style and the concepts learned about so far this semester to improve your listening skills?

Guidelines:
1. Use MLA or APA formatting (headings, page numbers, etc.)
2. Formal sources/citations not needed or expected
3. Typed paper, in appropriate 12pt. font, double spaced
4. Exhibit proper use of spelling, grammar, punctuation, sentence structure, etc.
5. Have a length of 1–2 pages/2–3 strong paragraphs
6. Total point value is 15 points
7. Submit essay as a Word document to the appropriate assignment submission in Blackboard by due date listed in the Course Schedule

Choose 2 demographic characteristics and 1 psychographic characteristic and explain why they would matter to you in creating a speech?

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Creating a speech

1) Audience Analysis: Choose 2 demographic characteristics and 1 psychographic characteristic and explain why they would matter to you in creating a speech?

2) Good speakers are ethical in their presentation of material and discerning in their use of sources to support their speech. Supporting material is incredibly important to any speech and is often required by the instructor or the audience to prove your point. Choose any two from the following supportive materials:
narratives, definitions, descriptions, historical and scientific fact, statistics, and testimony.

Choose an upcoming event on university campus that you are passionate about. The audience for the podcast are University students and is intended to persuade them to attend the event.

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Content for creating a Podcast

Need content for creating a Podcast.

Scenario for podcast is to choose an upcoming event on university campus that you are passionate about. The audience for the podcast are University students and is intended to persuade them to attend the event.
Upcoming event: Science Friday.
It’s a seminar series featuring speakers on chemistry, astrophysics, biology and earth sciences

The content for the Podcast should be 3 minutes (plus or minus 15 seconds)
The message frame includes the argument by: Attention, Interest, Desire, and Action (AIDA model with a logical flow

How well was this customer call handled? What should you have done differently? Do you believe that Aretha was justified in how she treated you? Explain.

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Background

Staff-Temps International is a temporary employment agency based in Chicago, Illinois. It has six full-time and three-part time employment counselors. The office is part of a national chain owned by Yamaguchi Enterprise Ltd. Headquarter in Tokyo. The chain places over 100,000 temporary employees annually in a variety of business and offices worldwide.

Most of Staff-temps contacts are made by telephone; therefore, greater emphasis is places on selecting and training employees who have a good phone presence. Each employee is required to meet certain standards of quality in dealing with customers on the telephone. To ensure that employees apply these standards uniformly, an outside quality control company (morrison and Lewis) is used to occasionally make “phantom calls” to staff members. In these calls, Morrison and Lewis staff members pretend to be potential clients seeking information. The “employee-customer” calls area randomly recorded. Through the calls and recordings, customer service levels are measured.

You role

Your name is Chris Walker. As an employment counselor with Staff-temps, you are aware of the customer service standards, which include the following:

  • Answer a ringing telephone within four rings,
  • Smile as you speak
  • Use a standard salutation (good morning, afternoon, or evening)
  • Give your name and name if your department and company
  • Offer to assist the customer (how may I assist you?)

 

On the way back to the office after lunch, you were involved in a minor automobile accident. Even though it was not your fault you are concerned that your insurance may be canceled, since you had another accident and got a speeding ticket earlier this year. Because of the accident you were an hour late in returning from lunch. Upon your arrival, the receptionist handed you six messages were from Aretha Washington, human resources director for an electronic manufacturing firm that has been good client for over two years. The two of you had spoken earlier in the day.

As you walked into your office the telephone started to ring. By the time you took your coat off and got to your desk, the phone had rung five or six times.

 

When you answered, you heard Aretha’s voice on the line. Her tone told you that she was upset. This was the conversation:

YOU: Staff-Temps. Chris speaking.

Aretha: Chris, whats going on? You told me when I called first thing this morning that you would find out why my temp did not show up today and would call me back. I have left messages all day and have not heard a thing! We have got a major deadline to meet for a very important client, and I cannot get the work done. My boss has been in here every half hor checking on this. What is going on?

YOU: Aretha, I am truly sorry. I just got in from lunch and have not been able to get back to you.

Aretha: Just got back from lunch! Its after 2:30! it must be nice to have the luxury of a long lunch break. I did not even get to eat lunch today.

YOU: Listen, Aretha, I could not help…..( obviously anxious and raising your voice)

Aretha: You do not “listen” me! I am the customer, and if you cannot handle my needs,  I know someone else who can. If I do not hear from you within the next half hour, I do not ever want to hear from you again! Good-bye!( slamming receiver down)

  1. How well was this customer call handled?
  2. What should you have done differently?
  3. Do you believe that Aretha was justified in how she treated you?  Explain.
  4. How do personal problems or priorities sometimes affect customer service?

 

What minority groups are NOT protected under the Civil Rights Act of 1964 and its amendments? Why do you think this is so? Do you think this should or will ever change? Why?

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WK 8 Post 7

Brief Sawyer v. E.I. DuPont and answer the questions following the case.
Answer the questions after Practicing Ethics on pages 543-544
Brief Griggs vs. Duke Power and answer questions 1-7 on page 567.

What minority groups are NOT protected under the Civil Rights Act of 1964 and its amendments? Why do you think this is so? Do you think this should or will ever change? Why?

Note: Before answering the questions, the briefing should follow the below format for each case:



For example:

Brief Sawyer v. E.I. DuPont
1. Parties
2. Facts
3. Procedure
4. Issue
5. Holding
6. Reasoning

Deliver over the course of the semester two 3-minute maximum oral report complete with Powerpoint on their selected reading choice and alternative film week of making their class presentation,

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COURSE REQUIREMENTS:

Summary
To maximize our movie viewing and collective learning experience, the class will watch all the MANDATORY movies listed below (IN BLUE) together in class. Additionally, each student will be assigned to a group which will be responsible for presenting oral reports based on an alternative class readings and alternative Films selection.

Each student in each group (1-5) will deliver over the course of the semester two 3-minute maximum oral report complete with Powerpoint on their selected reading choice and alternative film week of making their class presentation, these student will be required to pass in an 8-page minimum paper (alternative history or analytical paper) on some aspect of the class theme, ideally integrating literary, film, primary and secondary source evidence into their stories or arguments.

Students should not attempt to recount the entire plot or story line of the film in detail, but to focus instead on how particular scenes, dialogue, characters, or thematic concern relate to the topics from the readings and to primary and secondary source materials on the same subject.

What is the speaker’s main idea? How might the ideas presented by the speaker help you in your preparation and delivery of your upcoming speeches in the course. Describe and provide examples.

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Delivering of upcoming speeches

1.What is the speaker’s main idea?
2.What recommendations does he give to help us perform better in many areas of our lives?
3.How might the ideas presented by the speaker help you in your preparation and delivery of your upcoming speeches in the course. Describe and provide examples.

https://youtu.be/YKACzIrog24 link to video

Establish the differences between the procedures for data analysis in the quantitative and qualitative approaches in an analytical essay. In addition, Distinguish the advantages and disadvantages of using qualitative or quantitative analysis in social research. essay should be at least two pages long.

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Qualitative or Quantitative research

Establish the differences between the procedures for data analysis in the quantitative and qualitative approaches in an analytical essay. In addition, Distinguish the advantages and disadvantages of using qualitative or quantitative analysis in social research. essay should be at least two pages long.

Make sure to write using APA Style guidelines, including your citations and references. Send your document to the NetTutor Paper Center.

How does your self-concept influence your writing?

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Week1BC

Understanding Your Audience: Self-Understanding is Fundamental to Communication

In a minimum of 300 words, answer the following:

How does your self-concept influence your writing?

Discuss how Christian faith impacts marketing management decisions in the selected organization, including how faith was the source of its marketing management decisions, and how many company founders have demonstrated such faith.

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INTEGRATION OF FAITH AND LEARNING: RESPONSIBILITY ASSIGNMENT INSTRUCTIONS

OVERVIEW
MBA programs around the country are starting to require their students to become more effective writers. This is in response to industry’s urging for grad schools to improve the writing skills of graduate students. Writing at the MBA level should be informative, colorful, and nuanced, and the writing should include simple words vs. complicated (especially if used out of context). This assignment requires the integration of directly quoted Bible verse directly with the selected marketing management topic. Be sure this applies specifically to marketing management, not management or business in general.

INSTRUCTIONS
To ourselves and to our Lord and Savior Jesus Christ
The Scripture verse from the Old Testament (Joshua 1:9) says, “Have I not commanded you? Be strong and courageous. Do not be terrified; do not be discouraged, for the LORD your God will
be with you wherever you go.”
In a 500-word (12 point, double-spaced) document that is in current APA format, discuss this Scripture verse within the context of marketing management. Relate this to a specific for-profit
brand or business organization of your choosing. Use two scholarly sources as references. Submit the assignment as a Microsoft Word document.

Discuss how Christian faith impacts marketing management decisions in the selected organization, including how faith was the source of its marketing management decisions, and
how many company founders have demonstrated such faith.

Note: Your assignment will be checked for originality via the Turnitin plagiarism tool.