Think about all of the communication opportunities provided by social media. How could an organization use social media like Facebook, Twitter and the like, to promote ethical behavior and communicate the organization’s values? What are the advantages and dangers of those media?

Top 5 Ethics and Compliance Trends for 2015

Action Required:

Watch the short video in the following link and answer the questions that follows:

8.3 Test your Knowledge (Question):

 

Think about all of the communication opportunities provided by social media. How could an organization use social media like Facebook, Twitter and the like, to promote ethical behavior and communicate the organization’s values? What are the advantages and dangers of those media?

 

Demonstrate an understanding of how global competitive environments are changing supply chain management and logistics practice. Apply essential elements of core logistic and supply chain management principles.

Global competition

  1. Demonstrate an understanding of how global competitive environments are changing supply chain management and logistics practice.
  2. Apply essential elements of core logistic and supply chain management principles.
  3. Analyze and identify challenges and issues pertaining to logistical processes.

Assignment Workload:

This assignment is an individual assignment.

 

Critical Thinking

Increased global competition leads the industry to increasing efficiency by means of economies of scale and internal specialization so as to meet market conditions in terms of flexibility, delivery performance and quality (Yamashina, 1995). The changes in the present competitive business environment are characterized by profound competition on the supply side and keen indecisive in customer requirements on the demand side. These changes have left their distinctive marks on the different aspect of the manufacturing organizations (Gomes et al., 2006). With this increasing global economy, cost effective manufacturing has become a requirement to remain competitive.

The global marketplace has witnessed an increased pressure from customers and competitors in manufacturing as well as service sector (Basu, 2001; George, 2002). Due to the rapidly changing global marketplace only those companies will be able to survive that will deliver products of good quality at cheaper rate and to achieve their goal companies try to improve performance by focusing on cost cutting, increasing productivity levels, quality and guaranteeing deliveries in order to satisfy customers (Raouf, 1994).

To meet all the challenges organizations try to introduce different manufacturing and supply techniques. Management of organizations devotes its efforts to reduce the manufacturing costs and to improve the quality of product. To achieve this goal, different manufacturing and supply techniques have been employed. The last quarter of the 20th century witnessed the adoption of world-class, lean and integrated manufacturing strategies that have drastically changed the way manufacturing firm’s leads to improvement of manufacturing performance (Fullerton and McWatters, 2002).

Read textbook chapter 7 or secondary data on the internet and answer the following questions.

Question:

  1. Why Manufacturing Companies adopted Lean Thinking and the JIT model?  (3.5 Marks)
  2. Discuss major types of Waste, why overproduction is the biggest waste companies have to keep in mind during production.  (3.5 Marks)
  3. Assess the reasons for using lean thinking (suitable examples), what are the benefits from Suppliers to end users? (3.5 Marks)
  4. With the advent of artificial intelligence. The agile supply chain is a perfect concept for future SCM? Give reasons with examples. (3.5 Marks)
  5. Reference ((1.0 Marks))

Each answer should be within the limit of 400- 500 words.

The Answer must follow the outline points below:

  • Lean Thinking and JIT Concept
  • Agile Supply chain
  • Their Main functions
  • Reasons with suitable Examples
  • Reference

 

Demonstrate effective leadership skills and teamwork capacity for efficient decision making with the problem owners and other stakeholders as either a team member or a team leader. Analyze ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances.

When Two Leaders on the Senior Team Hate Each Other

  1. Define different perspectives and concepts of problem solving in diverse contexts and business situations. (C.L.O :1.2)
  2. Demonstrate effective leadership skills and teamwork capacity for efficient decision making with the problem owners and other stakeholders as either a team member or a team leader.  (C.L.O :3.1)
  3. Analyze ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances.  (C.L.O :3.2)

 

Assignment Instructions for Part-I:

  • Log in toSaudi Digital Library (SDL) via University’s website
  • On first page of SDL, choose“English Databases”
  • From the list find and click onEBSCO database.
  • In the search bar ofEBSCO find the following article:

Title: “Case Study: When Two Leaders on the Senior Team Hate Each Other”

Author: Boris Groysberg and Katherine Connolly Baden

Date of Publication: January–February 2019

Published: Harvard Business Review

 

Assignment Question(s): (Marks 15)

Read the case study titled as “When Two Leaders on the Senior Team Hate Each Other” by Boris Groysberg and Katherine Connolly Baden published in Harvard Business Review, and answer the following Questions:

 

 

  1. Identify the main problem and subproblems of the case?     [Mark 1]

 

  1. Identify the causes of problem based on the following techniques? [Marks 3]
  2. Cause of the problem- 5 Why Technique
    1. Why-1
    2. Why-2
    3. Why-3
    4. Why-4
    5. Why-5
  3. Develop a Cause-and-Effect Diagram
  4. What information should you gather, that would be helpful to know before making decision? [Mark 1]
  5. Develop a mind map for decision making, [2 Marks]
  6. Write all the alternative choices of your decision.As HR Manager, what will be your decision to resolve this issue and why?        [Mark 2]

 

  1. Weighing the alternatives   [Marks 2]

When weighing the various alternatives, how well each alternative fulfills the variables to consider can be expressed as scores. A different rating scale will be used to assess each alternative:

 

+2 very suitable

+1 quite suitable

0 neither suitable nor unsuitable

-1 not quite suitable

-2 not suitable at all

 

Note: Positive numbers (+2 or +1) indicate that the alternative is able to fulfill the variables, whereas negative numbers (-2 or -1) denote the opposite.  

  1. Write the conclusion and overall assessment.             [Marks 2]
  2. HR Manager may face Ethical dilemma in resolving the issue and finding solutions. What could be possible ethical issues in the above case? [Marks 2]

 

Define different perspectives and concepts of problem solving in diverse contexts and business situations. Demonstrate effective leadership skills and teamwork capacity for efficient decision making with the problem owners and other stakeholders as either a team member or a team leader.

Management and Finance

Define the term “claim?” Can you measure the amount of truth in a claim? What is an example of a claim?

MGT402 – Entrepreneurship and small business – Answer in 15 hours

Watch the short video

How could an entrepreneur use the Internet to advertise his/her business?

 

FIN405 – Financial Derivatives – Answer in 15 hours

  1. Discuss contango and backwardation?

your answer needs not to exceed 100 words.

 

FIN401- Banks Management

Discuss the concept and different types of Credit derivatives. [150 Words]

 

MGT402 – Entrepreneurship and small business

Watch the short video at the following link

Discuss the barrier factors before launching into an e-commerce.

 

MGT312 – Decision Making and Problem Solving

Learning Outcomes:

1.Define different perspectives and concepts of problem solving in diverse contexts and business situations. (C.L.O :1.2)

2.Demonstrate effective leadership skills and teamwork capacity for efficient decision making with the problem owners and other stakeholders as either a team member or a team leader.(C.L.O :3.1)

3.Analyze ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances.(C.L.O :3.2)

Assignment Instructions for Part-I:

  • Log in to Saudi Digital Library (SDL) via University’s website
  • On first page of SDL, choose “English Databases”
  • From the list find and click on EBSCO database.
  • In the search bar of EBSCO find the following article:

Title: “Case Study: When Two Leaders on the Senior Team Hate Each Other”

Author: Boris Groysberg and Katherine Connolly Baden

Date of Publication:January–February 2019

Published: Harvard Business Review

Assignment Question(s)

Read the case study titled as “When Two Leaders on the Senior Team Hate Each Other” by Boris Groysberg and Katherine Connolly Baden published in Harvard Business Review, and answer the following Questions:

1.Identify the main problem and subproblems of the case?

2.Identify the causes of problem based on the following techniques?

a.Cause of the problem- 5 Why Technique

a.Why-1

b.Why-2

c.Why-3

d.Why-4

e.Why-5

b.Develop a Cause-and-Effect Diagram

3.What information should you gather, that would be helpful to know before making decision?

4.Develop a mind map for decision making,

5.Write all the alternative choices of your decision. As HR Manager, what will be your decision to resolve this issue and why?

6.Weighing the alternatives

When weighing the various alternatives, how well each alternative fulfills the variables to consider can be expressed as scores. A different rating scale will be used to assess each alternative:

+2 very suitable

+1 quite suitable

0 neither suitable nor unsuitable

-1 not quite suitable

-2 not suitable at all

Note: Positive numbers (+2 or +1) indicate that the alternative is able to fulfill the variables, whereas negative numbers (-2 or -1) denote the opposite.

7.Write the conclusion and overall assessment.

8.HR Manager may face Ethical dilemma in resolving the issue and finding solutions. What could be possible ethical issues in the above case?

 

FIN401 – Banks Management

1.What are the different types of risks the banks and other financial institutions are exposed to?

2.What are the Asset-Liability Management Strategies? Explain.

3.Explain the loanable fund theory of Interest Rate Determination.

4.What are the different types of derivatives? Take an example and explain Interest rate swaps.

5.Calculate the interest-sensitive GAP (IS GAP) and Relative IS GAP ratio for a financial institution if interest-sensitive assets (ISA) are $100 million and interest-sensitive liabilities (ISL) are $125 million. Is that firm an Asset sensitive? Explain.

 

FIN405 – Financial Derivatives

Assignment Question(s):(

Q1.Explain each of the following concepts as they relate to call options.

  1. Rho
  2. Theta
  3. Vega

Q2.Discuss the covered Call strategy and protective Put strategy? And describe their advantages and disadvantages?

Q3. Consider a stock worth $35 that can go up or down by 15 percent per period. The risk-free rate is 10 percent. The exercise price of European call option is $35.Use one binomial period.

  1. Determine the two possible stock prices for the next period.
  2. Determine the intrinsic values/values at expiration of a European call option.
  3. Find the theoretical value/Price of the option today.

 

How is the organization set up in terms of its IT infrastructure? Discuss the hardware (0.5), software (0.5), telecommunication (0.5), information security (0.5), networks (0.5), and other elements (0,5).

Assignment Details

The project involves studying the IT infrastructure of a relevant information system (IS)/ information technology (IT) used by selecting any organization of your choice locally or internationally

The idea is to investigate the selected organization using the main components of IT (Hardware, software, services, data management and networking). Infrastructure Investigation, which is in a selected industry, should be carried out by using articles, websites, books and journal papers and /or interviews. In the report, you are expected to discuss:

Project Report Structure: Part 1

Submission: End of week 5 Saturday 01/10/2022

Marks: 17 Marks

  1. Cover Page (1 Mark).

This must contain topic title (0.25), student names and Students ID (0.5), section number and course name (0.25).

(You can find the cover page in the blackboard)

  1. Table of Contents (0.5 Mark).

Make sure the table of contents contains and corresponds to the headings in the text, figures, and tables.

  1. Executive Summary (2.5 Marks).

What does the assignment about (1), The name and field of the chosen company (0.5), and briefly explain the distinct features (1).

  1. Organizational Profile (3 Marks).

Brief background of the business including organization details (1), purpose (1), and organizational structure (1).

  1. Strategies (4 Marks).

Discuss different types of strategies for competitive advantages (2), and then select and discuss the most appropriate strategies to improve the performance of the organization (2).

(You can discuss any points that you learned in this course and its related to your selected organization)

  1. Technology Involved (3 Marks).

How is the organization set up in terms of its IT infrastructure? Discuss the hardware (0.5), software (0.5), telecommunication (0.5), information security (0.5), networks (0.5), and other elements (0,5).

(You can discuss any points that you learned in this course, and it’s related to your selected organization)

  1. Data Management (2 Marks).

Discuss the methods the organization uses to manage and process data (1), and then give one advantage and one disadvantage of these methods (1).

(You can discuss any points that you learned in this course (chapter 3) and link it to your selected organization)

  1. Identify the Stakeholders (1 Mark)

Who are the main individuals, groups, or departments affected by the information system?

(You can choose any stakeholder who has a major influence on the IS or vice versa. You can choose 1 stakeholder to discuss)

 

 

Project Report Structure: Part 2

Submission: End of week 11 Saturday 12/11/2022

Marks: 13 Marks

  1. Analysis of Existing System (5 Marks).

Analyze the key problems of the existing system used by the company (2). Also, discuss the

Information Systems used within the company (3) for example:

  • Transaction processing systems (TPS)
  • Enterprise Resource Planning (ERP) Systems
  • Functional Area Information Systems
  • Business intelligence
  • DSS

(You can discuss any points that you learned in this course and it’s related to your selected organization)

  1. System Evaluation (2 Marks).

Evaluate the current system that the company use (your chosen company) with one of the following options (1):

  • Success
  • Partial failure/partial success
  • Total failure

Then, State the reasons for your choice (1)

  1. Suggestions for the company (3 Marks)

Design or choose a system to help the company solve its main problems. State the following:

  • The new system name (1)
  • Its features (1)
  • Problems that will be solved (1)

(If the system that the company uses is successful and does not need to be changed, you can mention that (1), mention its features (1), and mention the problems that it solved or prevented from happening (1).)

(You can discuss any points that you learned in this course and it’s related to your selected organization)

  1. Conclusion (2 Marks).

Summarize your report (including part 1)

  1. References (1 Mark).

Use APA referencing style format

 

Project Presentation: Part 3

Submission: Instructors will manage the date and time for presentation during week 12

Marks: 10 Marks

Make a power-point presentation of your Project work mentioning all the above contents and present in a group (All team members must participate( (1). There must be minimum 10 slides in the presentation with a good background design (0.5), readable font size and style with an appropriate color (0.5).

Presentation must have the following format:

  • First slide: Group members name and Student id & Title of the Project (1)
  • Company Profile (1)
  • Strategies (1)
  • Technology Involved and Data Management (1)
  • Analysis of Existing System (1)
  • Evaluation and suggestions (1)
  • Conclusion (1)
  • References (1

 

Recognize the overall knowledge management processes, concepts, goals and strategies within the context of organization. Demonstrate effective knowledge management skills to utilise knowledge management tools for the benefits of the organization.

Week 8: Interactive activity 

8.1 Learning Outcomes:

Recognize the overall knowledge management processes, concepts, goals and strategies within the context of organization.

Demonstrate effective knowledge management skills to utilise knowledge management tools for the benefits of the organization.

 

8.2 Action Required: 

Watch the short video in the following link and answer the question given in test your knowledge section.

https://www.youtube.com/watch?v=DNUwZctwwhw

 

8.3 Test your Knowledge (Question):

Q: Briefly describe the main points highlighted in the video.

 

9.1 Learning Outcomes:

  • Describe the most common organization structures used today and understand their strengths and weaknesses. (MLO12.1)
  • Present the process of downsizing. (MLO12.2)
  • Describe and evaluate the reengineering intervention. (MLO12.3)

9.2 Action Required:

  • Required Readings:

Chapter 12: Restructuring Organizations.

Chapter 13: Employee Involvement.

TEXTBOOK: Cummings, T., & Worley, C. (2015). Organization development and change. (10th ed.). Stamford, CT: Cengage Learning. ISBN#: 13 9781133190455 (print), ISBN#: 13 9781285800967 (e-text).

  • Recommended Readings:

Marwa, Moses & Namusonge, Mary & Kilika, James. (2019). Influence Of Technostructural Interventions On Organizational Performance: A Case Study Of Commercial Banks In Kenya. International Journal of Scientific Research and Management. 7. 10.18535/ijsrm/v7i6.em03.

https://ir-library.ku.ac.ke/bitstream/handle/123456789/20077/Technostructural%20Interventions%20and%20Performance.pdf?sequence=1

Amah, Edwinah & Ahiauzu, Augustine. (2013). Employee involvement and organizational effectiveness. The Journal of Management Development. 32. 10.1108/JMD-09-2010-0064.

https://www.researchgate.net/publication/263379250_Employee_involvement_and_organizational_effectiveness

  • Videos:

Organizational Restructuring

 

9.3 Test your Knowledge (Question):

  1. Discuss the downsizing process in your own words and provide an example.

 

Summarize the service failures associated with this experience. What might the travel agency do to improve its customers’ service experience?

Case: The Nightmare on Telecom Street

 

  1. James Harrington, a noted quality consultant, related the following story in Quality Digest magazine:

 

I called to make a flight reservation just an hour ago. The telephone rang five times before a recorded voice answered. “Thank you for calling ABC Travel Services,” it said. “To ensure the highest level of customer service, this call may be recorded for future analysis.” Next, I was asked to select from one of the following three choices: “If the trip is related to company business, press 1. Personal business, press 2. Group travel, press 3.” I pressed 1.

I was then asked to select from the following four choices: “If this is a trip within the United States, press 1. International, press 2. Scheduled training, press 3. Related to a conference, press 4.” Because I was going to Canada, I pressed 2. Now two minutes into my telephone call, I was instructed to be sure that I had my customer identification card available.

 

A few seconds passed and a very sweet voice came on, saying, “All international operators are busy, but please hold because you are a very important customer.” The voice was then replaced by music. About two minutes later, another recorded message said, “Our operators are still busy, but please hold and the first available operator will take care of you.” More music. Then yet another message: “Our operators are still busy, but please hold. Your business is important to us.” More bad music. Finally the sweet voice returned, stating, “To speed up your service, enter your 19-digit customer service number.” I frantically searched for their card, hoping that I could find it before I was cut off. I was lucky; I found it and entered the number in time. The same sweet voice came back to me, saying, “To confirm your customer service number, enter the last four digits of your social security number.”

 

I pushed the four numbers on the keypad. The voice said: “Thank you. An operator will be with you shortly. If your call is an emergency, you can call 1-800-CAL-HELP, or push all of the buttons on the telephone at the same time. Otherwise, please hold, as you are a very important customer.” This time, in place of music, I heard a commercial about the service that the company provides. At last, a real person answered the telephone and asked, “Can I help you?” I replied, “Yes, oh yes.” He answered, “Please give me your 19-digit customer service number, followed by the last four digits of your social security number so I can verify who you are.” (I thought I gave these numbers in the first place to speed up service. Why do I have to rattle them off again?) I was now convinced that he would call me Mr. 5523-3675-0714-1313-040. But, to my surprise, he said: “Yes, Mr. Harrington. Where do you want to go and when?” I explained that I wanted to go to Montreal the following Monday morning. He replied: “I only handle domestic reservations. Our international desk has a new telephone number: 1-800-1WE-GOTU. I’ll transfer you.” A few clicks later a message came on, saying: “All of our international operators are busy. Please hold and your call will be answered in the order it was received. Do not hang up or redial, as it will only delay our response to your call. Please continue to hold, as your business is important to us.”

 

8.3 Test your Knowledge (Question):

  1. Summarize the service failures associated with this experience.
  2. What might the travel agency do to improve its customers’ service experience?

q 2Watch the short video in the following link:

https://www.youtube.com/watch?v=LUy5FwPGq84

 

8.3 Test your Knowledge (Question):

Describe the different phases of Project Management. Explain

Why Scheduling is important in Project Planning. Explain

 

 

 

………………………………………………………………………………………………………….

 

 

 

Describe the basic steps of the organizational development process. Evaluate the strategic role of change in the organization and its impact on organizational performance.

Organization Design and Development (MGT 404 -2)

  1. Describe the basic steps of the organizational development process.
  2. Evaluate the strategic role of change in the organization and its impact on organizational performance.
  3. Analyze the human, structural and strategic dimensions of the organizational development.

Assignment Question(s):

You are a management consultant at Miri & Co Partners; you receive an email from one of your long-term clients stating as follows:

“Following an overhaul of the company and a shift from the conventional model to telecommuting, several challenges have emerged. First, the majority of the departments are not meeting their monthly targets. This follows an introduction of a policy that the most productive employees will receive a monthly bonus. Secondly, numerous conflicts are emerging from the finance departments. We need an urgent solution to increase the productivity of this department.” Answer the following questions:

  1. How can the company improve the group awareness in the company? (2 marks)
  2. State the process of using a microcosm group to address organization-wide issues. (3 marks)
  3. What are the disadvantages of restructuring based on functional structure? (3 marks)
  4. Should the reward system be individual-based or group based? (2 marks)
  5. What is the role of executive leadership in transformational change? (2 marks)
  6. Finally, provide a workable solution to the client in not more than 200 words. (3 marks)

Note:

  • Use the concepts developed in this course in your answers.
  • You must include at least 5 references.
  • Format your references using APA style.

 

 

Analyze the key problems of the existing system used by the company (2). Discuss the Information Systems used within the company.

 IT infrastructure

Assignment Details
The project involves studying the IT infrastructure of a relevant information system (IS)/ information technology (IT) used by selecting any organization of your choice locally or internationally
The idea is to investigate the selected organization using the main components of IT (Hardware, software, services, data management and networking). Infrastructure Investigation, which is in a selected industry, should be carried out by using articles, websites, books and journal papers and /or interviews. In the report, you are expected to discuss

Project Report Structure: Part 2
Submission: End of week 11 Saturday 12/11/2022
Marks: 13 Marks

Analysis of Existing System (5 Marks).

Analyze the key problems of the existing system used by the company (2). Also, discuss the Information Systems used within the company (3) for example:

  • Transaction processing systems (TPS)
  • Enterprise Resource Planning (ERP) Systems
  • Functional Area Information Systems
  • Business intelligence
  • DSS

(You can discuss any points that you learned in this course and it’s related to your selected organization)

System Evaluation (2 Marks).
Evaluate the current system that the company use (your chosen company) with one of the following options (1):

  • Success
  • Partial failure/partial success
  • Total failure
  • Then, State the reasons for your choice (1)

Suggestions for the company (3 Marks)

Design or choose a system to help the company solve its main problems. State the following:

  • The new system name (1)
  • Its features (1)
  • Problems that will be solved (1)
  • (If the system that the company uses is successful and does not need to be changed, you can mention that (1), mention its features (1), and mention the problems that it solved or prevented from happening (1).)

(You can discuss any points that you learned in this course and it’s related to your selected organization)

Conclusion (2 Marks).

  • Summarize your report (including part 1)

References (1 Mark).
Use APA referencing style format

Project Presentation: Part 3
Submission: Instructors will manage the date and time for presentation during week 12
Marks: 10 Marks

Make a power-point presentation of your Project work mentioning all the above contents and present in a group (All team members must participate ((1). There must be minimum 10 slides in the presentation with a good background design (0.5), readable font size and style with an appropriate color (0.5).

Presentation must have the following format:

  • First slide: Group members name and Student id & Title of the Project (1)
  • Company Profile (1)
  • Strategies (1)
  • Technology Involved and Data Management (1)
  • Analysis of Existing System (1)
  • Evaluation and suggestions (1)
  • Conclusion (1)
  • References (1)