To enhance knowledge acquisition, retention, and internalization of the material, each week students will prepare a short summary of the assigned readings and cases.

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Sonia Millar: Negotiating for the C-Suite

To enhance knowledge acquisition, retention, and internalization of the material, each week students will prepare a short summary of the assigned readings and cases. As a guideline, submit a 2-page deliverable.

  • Page 1. A key takeaway (s) of the assigned articles plus two- three questions for discussion.
  • Page 2: 1. Problem Statement of the assigned case, and 2. Proposed recommendation.

What are the most important elements of the process-improvement approach pursued at Tunica? What benefits were derived from this approach?

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Case Study 2 Operations Management

IMPLEMENTING LEAN OPERATIONS AT CAESARS CASINOS

Questions:

1. What are the most important elements of the process-improvement approach pursued at Tunica? What benefits were derived from this approach?

2. What would be the advantages and disadvantages of adopting an expert-driven approach to process improvement at the Metropolis facility, in contrast to the employee-centered approach used at Tunica? Which approach would you recommend for Metropolis, and why?

3. Assume service scores for the area you manage, Harrah’s Metropolis hotel housekeeping, have declined over the past year. As part of the LEAN rollout at Metropolis, you and some of your front-line employees will participate in a kaizen event focused on improving guest-room housekeeping operations. What 101s (key performance indicators) would you propose to track to determine whether the changes implemented through the /taken effort actually improve performance?

4. Assume Hirsch has decided to follow a high-involvement approach similar to the one he lull at Tunica. What challenges and risks do you anticipate Hirsch will face in moving forward at Metropolis, and how should he be prepared to respond?

5. Hirsch has been given 20 minutes at an upcoming meeting to pitch his idea for a process-improvement program to the rest of the Metropolis leadership team. What should he do before he gives the pitch? How should Hirsch organize this pitch and what information should he include?

Explain about these questions, maximum in 10 pages. Please consider these steps in your paper:

My suggestions:
• Start your paper with Abstract (Analysis) for this case study. (Maximum one page)

• Answer these questions one by one. At first print the question and answer it, again print the question and answer it and then print the question and then answer it.( Maximum one page for each)

• If you use table and chart or … do not forget for numbering.

• Do not forget conclusion.

• Do not forget citation if you have any references.

Submit a MSWord or pdf file document of maximum length of four typed pages answering the following questions– 2-1, 2-3, 2-5, and 2-7.

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Managing Interdependence: Social Responsibility

https://b-ok.cc/book/11682434/f87099?dsource=recommend Go to Discussion Questions on page 69 in the textbook. Submit a MSWord or pdf file document of maximum length of four typed pages (12 font and 1.5 spacing) answering the following questions– 2-1, 2-3, 2-5, and 2-7.

 

Give two major reasons why you think these two backlash movements against globalization are gaining support in their respective countries. What are three major reasons given by those opposed to separating from the European Union or NAFTA?

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Backlash to Globalization

For your submission give two major reasons why you think these two backlash movements against globalization are gaining support in their respective countries.

What are three major reasons given by those opposed to separating from the European Union or NAFTA?

For each discussion question you must develop an initial response. Each question within  the discussion board must be 100 words. This means if there are two questions then your  initial post must be 200 words long minimum.

You must include two references (total) into your initial post. The references must be  parenthetically cited in the post and included in the reference list.

 

Discuss the purpose of the Baldrige Award. Describe the Baldrige Award process. How does it ensure that organizations are truly worthy of receiving the award? Explain the Baldrige core values and concepts.

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Baldrige Core Values and Concepts

Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage Learning.

The image above is a systems perspective of the Baldrige Performance Excellence Framework for your review and may assist in your completing the below prompts. In your discussion post, address the following:

Discuss the purpose of the Baldrige Award.

Describe the Baldrige Award process. How does it ensure that organizations are truly worthy of receiving the award?

Explain the Baldrige core values and concepts.

What are the five groups of results measures in the Malcom Baldrige Criteria? Provide two examples of measurements and indicators in each group. Why do you think they are important for any organization to pursue?

Choose two of the Baldrige core values, and apply them to an organization of your choice.

How do these two values impact the organization and increase performance?

Regarding the Baldrige Criteria for Performance Excellence, on which a Baldrige examination is based, provide a brief description of each of the seven categories, and explain how they all come together and form an integrated management system.

Describe the role of the operation in the development, selection, and implementation of the overall company strategy. To what degree does operational productivity play a role in strategy?

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Discussion Question – Operations & Strategy

Describe the role of the operation in the development, selection, and implementation of the overall company strategy. To what degree does operational productivity play a role in strategy?

Search and select an article of an organization that has successfully implemented the balanced scorecard, and provide a brief summary of how the components of the scorecard have added value, improved quality, and increased performance.

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Balanced Scorecard

Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage Learning.

Prior to beginning work on this discussion forum, read Chapter 11 from the textbook, the webpage article What is a Balanced Scorecard? A Quick Overview (Links to an external site.) , and the weekly lecture.

In your discussion post,

Explain the importance of performance measurement in organizations.

Explain what the balanced scorecard is. Describe its four components.

Select an organization that applies the balance scorecard. Access the UAGC Library online database, which offers company financials, descriptions, history, property, subsidiaries, officers, and directors, and the Business Insights database. For assistance, view the Mergent Online (Links to an external site.) and Business Insights: Global (Links to an external site.) tip sheets for suggested methods of searching UAGC Library databases generally, as well as specific advice for searching these two databases.

Search and select an article of an organization that has successfully implemented the balanced scorecard, and provide a brief summary of how the components of the scorecard have added value, improved quality, and increased performance.

Explain how your selected organization applies the six steps from key customer-focused practices for quality management in the customer focus to meet or exceed customer requirements. Identify which of the variety of methods, or “listening posts,” your selected organization uses to gather the voice of the customer, including their needs and expectations, their feeling of importance, and their satisfaction as a customer.

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Managing for Quality and Performance Excellence

Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage Learning. Use this as one of the sources.

Must include an introduction and conclusion paragraph. Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.

Prior to beginning work on this final paper, read Chapters 10, 11, and 12 in the course textbook. It is recommended to review Chapters 1, 2, and 3, too.

For this final paper, you will be reviewing and reflecting on the quality management concepts and knowledge gained throughout the course. You will be applying your critical thinking, drawing your own conclusions, and applying what you have learned to improve quality and performance excellence. Follow the prompts below and make sure to address each in sufficient depth to answer the questions and cover the associated concepts. This will serve as a good review of the content, methods, and principles learned of total quality management (TQM).

As you work on your final paper, keep in mind the following bullet point observations on the role of quality.

Six quality perspectives are listed below and explain how each quality perspective applies to the product or service:
Quality in manufacturing.
Quality in service organizations.
Quality in business support functions.
The role of the quality function.
Quality and competitive advantage (business results).
Quality and personal values.
Modern day quality management practices represent the approaches that organizations use to achieve the quality management principles.
Customer satisfaction is vital to keeping customers and growing a business.
Customer requirements, as expressed in the customer’s own terms, are called the voice of the customer.
Organizations continue to learn that to satisfy customers, they must first satisfy the workforce. (Review Chapter 4, specifically Table 4.1: Key Workforce-Focused Practices for Quality, and the two Chapter 4 sections: High-Performance Work Cultures, and Principles of Workforce Engagement and Motivation.)
Motivation theories can be applied to support high performance in any organization.

In your paper,

Explain how your selected organization applies the six steps from key customer-focused practices for quality management in the customer focus to meet or exceed customer requirements.

Identify which of the variety of methods, or “listening posts,” your selected organization uses to gather the voice of the customer, including their needs and expectations, their feeling of importance, and their satisfaction as a customer.

Evaluate the principles of workforce engagement, and empowerment and motivation, and evaluate why these two items are important to quality, and which five of Deming’s 14 points relate directly to the notion of empowerment.

Apply one content theory, one process theory, and one environmentally-based theory to your selected organization, detailing the context and situation.

State if the selected organization has a high-performance work culture and describe why or why not.

Summarize how your selected organization embodies the Baldrige Award Excellence Framework, core values, and processes.

Assess the impact, if any, of the Baldrige Award Excellence Framework and the Deming philosophy on the organization.

Select a product or service that your organization, or an organization of your choosing, purchases on a regular basis:
Explain why quality is important to that product or service.
Evaluate the competitive environment for the product or service selected.
Appraise how each quality perspective applies to the selected product or service and why.
Illustrate how each of the seven quality management principles pertain to your organization or an organization of your choosing using three approaches per principle.

Appraise how the Deming philosophy and Deming’s 14 points may apply to the product or service selected.

Describe the new People Data Central (PDC) portal adopted by Anthem. What does it do, and how does it improve data analytics capabilities at Anthem? How will the new PDC portal help the HR department make better decisions?

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Unit 6 Case Study

Instructions
The case studies below provide you with an opportunity to critically analyze events that are taking place in real-life businesses. This helps to develop your critical thinking and research skills as you research each of these scenarios.

For this assignment, you will review four case studies, one from Chapter 9, one from Chapter 10, one from Chapter 11, and one from Chapter 12. Then, you will evaluate the studies and respond to each of the questions below, using both critical thinking and theory as well as supporting documentation.

In Chapter 9, read the case study ”Soma Bay Prospers with ERP in the Cloud” on pages 345–346 of the textbook. Then, address the prompts below.

Describe the problem that Soma Bay encountered in this case study.

Why was an enterprise resource planning (ERP) system needed to solve the problem?

What are some challenges that this ERP system poses?

Will this ERP system help the company achieve operational excellence? Why, or why not?

In Chapter 10, read the case study “A Nasty Ending for Nasty Gal” on pages 414–416 of the textbook. Then, answer the questions below.

Was it a good idea to use social media as a marketing and social tool for Nasty Gal? Why, or why not?

What were the management, organization, and technological issues that contributed to the failure of Nasty Gal?

If you were hired as the new chief executive officer (CEO) of Nasty Gal, what would you have done differently to keep the company from filing for bankruptcy?

In Chapter 11, read the case study “Can Cars Drive Themselves–And Should They?” on pages 453–455 of the textbook. Then, address the prompts below.

Discuss some benefits and disadvantages of automated automobiles. Be sure to include a discussion of ethical and social issues presented by automated automobiles.

If you were the CEO of a major auto manufacturer, would you invest resources in the development and marketing of automated automobiles? Why, or why not?

In Chapter 12, read the case study “Anthem Benefits from More Business Intelligence” on pages 480-481 of the textbook. Then, address the prompts below.

Discuss the problem with the old human resources (HR) system at Anthem.

Describe the new People Data Central (PDC) portal adopted by Anthem. What does it do, and how does it improve data analytics capabilities at Anthem?

How will the new PDC portal help the HR department make better decisions?

When formatting your case analysis, do not use the question-and-answer format; instead, use an essay format with subheadings. Your APA-formatted case study must be at least four pages in length (not counting the title and reference pages). You are required to use a minimum of three peer-reviewed, academic sources that are no more than 5 years old (one may be your textbook). All sources used, including the textbook, must be referenced; all paraphrased material must have accompanying in-text citations.

Calculate the ES, EF, LS, and LF times and the slack for each activity in the figure below and identify the critical path for the project. Can the project be completed in 40 weeks?

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Project Management Assignment 4

Calculate the ES, EF, LS, and LF times and the slack for each activity in the figure below and identify the critical path for the project. Can the project be completed in 40 weeks?

Assume that Activity A actually finished at 3 weeks, Activity B actually finished at 12 weeks, and Activity C actually finished at 13 weeks.

Recalculate the expected project completion time. Which activities would you focus on in order to get the project back on schedule?