To which extent do you agree or disagree with the author point of view “that internal customers’ needs are important as externals to create a true quality environment” and Why?
MGT424 questions
Read the article, and answer the following questions:
Assignment Question(s):
- In your own words, summarize the article. ( 150 – 200 words ) ( 5 marks )
- To which extent do you agree or disagree with the author point of view “that internal customers’ needs are important as externals to create a true quality environment” and Why? ( 150 – 200 words ) ( 5 marks )
- Discuss the tools needed to operate within the new environment as indicated by the author. ( 150 – 200 words) ( 5 mark )
Important Notes: –
- For each question, you need to answer not in less than 150 Words.
- Support your answers with course material concepts, principles, and theories from the textbook and scholarly, peer-reviewed journal articles
Use APA style for writing references.