How did you resolve the ethical dilemma? Can you recall the reasoning process that you went through in reaching a resolution? Did anything you read in this week’s reading change your perspective on the dilemma?

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Management question

Describe an ethical dilemma that you have had to deal with at some point in your life. Preferably choose one that relates to your work, but if you can only think of one outside of work, then describe that. Do not name any of the parties involved including your employer but provide enough detail that your classmates can understand the dilemma clearly. Be sure to use APA citations to connect your answers to the readings.

  • How did you resolve the ethical dilemma?
  • Can you recall the reasoning process that you went through in reaching a resolution?
  • Did anything you read in this week’s reading change your perspective on the dilemma?
  • In looking back, are you satisfied with the decision you made, or might you have come to a different decision if you had different ways of approaching the dilemma?

 

Define ethics. Identify and discuss the major sources from which individuals derive their sense of ethics. Discuss similarities and differences between ethics and the law.

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Management Question

  • Define ethics.
  • Identify and discuss the major sources from which individuals derive their sense of ethics.
  • Discuss similarities and differences between ethics and the law.
  • Describe the basic duties of managers and show how some of their decisions have ethical implications.

Why do Manufacturing Companies focus on Lean Thinking? What is meant by the term overproduction? Why do you think this has been described as the biggest waste of all?

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THE BENEFITS OF LEAN MANUFACTURING what lean thinking offers the process Industries

Authors Name: Melton,T

Source: In 7th World Congress of Chemical Engineering, Chemical Engineering Research and Design June 2005 83(6):662-673

Read out the research paper carefully and based on your understanding you should answer the following questions.

Questions:

  1. Why do Manufacturing Companies focus on Lean Thinking? (500 words)- (5Marks)
  2. What is meant by the term overproduction? Why do you think this has been described as the biggest waste of all? (500 words)- (5Marks)
  3. Assess the reasons for using lean thinking. What are the benefits of using lean thinking from Suppliers to end users? (500 words) -(5Marks)
  • Reference should be included.

 

Pick three areas of interest from the article or video and discuss why you find it interesting, if you have seen any personal examples of it (i.e., someone who covers their mouth while talking, specific gender non-verbals, cultural differences).

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DISCUSSION ESSAY

Pick three areas of interest from the article or video and discuss why you find it interesting, if you have seen any personal examples of it (i.e., someone who covers their mouth while talking, specific gender non-verbals, cultural differences).

youtube short videos

  • https://youtu.be/IR1WOCHTiwE
  • https://youtu.be/YMyofREc5Jk

Does Amazon threaten Fastenal’s market position in the industrial supply industry in the long term? What competitive strategies can Fastenal use to preserve its advantages?

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Fastenal Case Assignment 3

The Fastenal Case Study presents a scenario in which an established company is threatened by a new entrant and new competition.

Does Amazon threaten Fastenal’s market position in the industrial supply industry in the long term?
What competitive strategies can Fastenal use to preserve its advantages?
Can the company maintain its market share?

Explain your answers.

Review Exhibits 1 through 5 and use the information in your explanation.

Answer each questions separately and comprehensively. Explain your logic.

 

Explain the ecosystem that makes up the mobile web. How does a mobile ecosystem compare to a natural ecosystem?

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Management Question

Write a research paper that includes the following:

  • Explain the ecosystem that makes up the mobile web.
  • How does a mobile ecosystem compare to a natural ecosystem?
  • How do mobile-device users leverage the cloud?

Explain the major difference between demand uncertainty and implied demand uncertainty. Discuss the competitive, product development, marketing and supply chain strategies of any company of your choice.

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Management question

Choice any company of your choice and explain the following w.r.t the company.

(Hint: choice a company from retail sector, furniture, apparels, automobile, or electronic sector)

  1. Explain the strategic, planning, and operational decisions that must be made. (3 marks)
  2. Explain the major difference between demand uncertainty and implied demand uncertainty. (2 marks)
  3. Discuss the competitive, product development, marketing and supply chain strategies of any company of your choice. (4 marks)
  4. References/sources in APA format. (1 mark)

 

How would you have reacted to the letter that Mark received? Could the Total Quality Lead have responded differently? What does the fact that the hotel manager did not personally respond to the customer tell you?

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The Case of the Missing Reservation

Mark, Donna, and their children, along with another family, traditionally attended Easter brunch at a large downtown hotel. This year, as in the past, Donna called and made a reservation about three weeks prior to Easter. Because half the party consisted of small children, they arrived 20 minutes prior to the 11:30 reservation to ensure being seated early. When they arrived, however, the hostess said that they did not have a reservation. She explained that guests sometimes failed to show and that she would probably have a table available for them before long. Mark and Donna were quite upset and insisted that they had made a reservation and expected to be seated promptly. The hostess told them,

“I believe that you made a reservation, but I can’t seat you until all the people on the reservation list are seated. You are welcome to go to the lounge for complimentary coffee and punch while you wait.” When Mark asked to see the manager, the hostess replied, “I am the manager,” and turned to other duties. The party was eventually seated at 11:45, but was not at all happy with the experience.

The next day, Mark wrote a letter to the hotel manager explaining the entire incident. Mark was in the MBA program at the local university and taking a course on quality management. In the class, they had just studied issues of customer focus and some of the approaches used at The Ritz-Carlton Hotel, a 1992 and 1999 Baldrige Award winner. Mark concluded his letter with the statement, “I doubt that we would have experienced this situation at a hotel that truly believes in quality.” About a week later, he received the following letter:

We enjoy hearing from our valued guests, but wish you had experienced the level of service and accommodations that we strive to achieve here at our hotel. Our restaurant manager received your letter and asked me to respond as Total Quality Lead. Looking back at our records, we did not show a reservation on the books for your family. I have addressed your comments with the appropriate department head so that others will not have to experience the same inconveniences that you did. Thank you once again for sharing your thoughts with us. We believe in a philosophy of “continuous improvement,” and it is through feedback such as yours that we can continue to improve the service to our guests.

  1. Were the hostess’s actions consistent with a customer-focused quality philosophy? What might she have done differently?
  2. How would you have reacted to the letter that Mark received? Could the Total Quality Lead have responded differently? What does the fact that the hotel manager did not personally respond to the customer tell you?

 

Identify and specifically describe 3 to 5 major ethical issues you would encounter in the process of formulating your recommendation. In your response, justify or support why you feel that each of the issues have ethical implications.

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Mega Foods Inc case

Post answers to Questions 1 through 6 from the Mega Foods case found in this Module. Make sure you explicitly apply course material from all chapters, as well as your general knowledge, in your answer.

Questions Based on the Mega Foods Inc case you just read answer the following questions.

Use technical terms, principles, and frameworks in your responses.

  1. Identify and specifically describe 3 to 5 major ethical issues you would encounter in the process of formulating your recommendation. In your response, justify or support why you feel that each of the issues have ethical implications.
  2. Identify and specifically describe 3 to 5 issues related to corporate social responsibility that would encounter in the process of formulating your recommendation. In your response, please justify or support why you feel that each of the issues have implications related to social responsibility.
  3. Identify and specifically describe 3 to 5 major global trends that are specifically influencing Mega Food to consider relocating operations of the Orchard facility to the country of Frostburg. In your response, please be specific in stating why or how each of the global trends is directly impacting Mega Food.
  4. Summarize 3 to 5 major challenges that Mega Food would encounter if they chose to relocate the operations of the Orchard facility to the country of Frostburg.
  5. What would be your official recommendation to Mega Food? Please support your answer by providing a rationale that incorporates appropriate concepts covered in your business courses.
  6. Quite often, leaders and managers are required to make decisions under conditions of uncertainty. This hypothetical case contained very limited information. If you could have access to 3 more types of additional information for this case, what is the nature of the information you would find helpful? Please justify your answer.

 

Make a list of rewards: extrinsic versus intrinsic; financial versus nonfinancial; performance-based versus membership-based found in the above case. Evaluate the appropriateness of these rewards for maintaining employee commitment in the organization.

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CASE STUDY

Read the case given and answer the questions:

In the organization’s meeting today, Thamer’s newest topic is rewards and pay plans. He starts: “Marwa showed me the salary figures and records for everyone. I can’t find any pattern or rationale for how people are paid around here. I think we should work this out.”

Kareem sends everyone but Thamer and Nabeel out to find more firewood and looks at Thamer. “No one but the four of us know how everyone is paid around here. What were you trying to do? Start a fight?” Nabeel adds, “We do fine with the system we have. Why did you think we needed to talk about compensation this week?”

Thamer asks tersely, “Would you describe that system for me?”

Kareem starts, “I like a guy, want him to work for us. So, I offer him whatever I made when I was his age. Or what Nabeel made at his age; especially if it’s a technical job, like machine design.” Thamer groans and holds his head.

Nabeel adds, “For the pros, though, we talk to them. Find out what pros are getting at other stores to demonstrate and sell the products. We pay that golf guy SAR 20,000 each time he shows up and swings his club around the golf course.” Thamer groans and holds his stomach.

Kareem counters, “Well, the pros are special cases, right?” Thamer collapses into a chair.

Nabeel asks, “Thamer, you took over setting starting salaries when you got here. What have you been doing?”

Thamer says, in a small voice, “Just offering what you offered the last guy in the same job. I couldn’t figure out any other pattern. That’s why I put compensation on the agenda for this week.”

Kareem and Nabeel groan. They all look up as the door opens and Faris comes in with a load of firewood.

 

Assignment Questions:      M.M.15

  1. Make a list of rewards: extrinsic versus intrinsic; financial versus nonfinancial; performance-based versus membership-based found in the above case. (2 .5Marks)
  2. Evaluate the appropriateness of these rewards for maintaining employee commitment in the organization. (2 .5Marks)
  3. Does the compensation system in the organization meet the general goals of a compensation system? (3 Marks)
  4. Make three suggestions to improve the organization’s compensation system. (3 Marks)
  5. Identify three features of the compensation system that are excellent for this organization. Would they be suitable for most organizations? What types? (4 Marks)