Describe the interpersonal communication process and barriers to effective communication. Explain how emotional hijacking can hinder effective interpersonal communication.
Interpersonal communication process
- Describe the interpersonal communication process and barriers to effective communication.
- Explain how emotional hijacking can hinder effective interpersonal communication.
- Explain how self-awareness impacts the communication process.
- Describe how self-management impacts the communication process.
- Explain and evaluate the process of active listening.