Discuss factors to consider when deciding whether to perform in-house or outsource. Discuss the major considerations related to developing capacity alternatives. Describe the steps used to resolve constraint issues.
Strategic Capacity Planning for Products and Services
After completing this chapter, you should be able to:
1 Name the three key questions in capacity planning.
2 Explain the importance of capacity planning.
3 Describe ways of defining and measuring capacity.
4 Name several determinants of effective capacity.
5 Discuss factors to consider when deciding whether to perform in-house or outsource.
6 Discuss the major considerations related to developing capacity alternatives.
7 Describe the steps used to resolve constraint issues.
8 Briefly describe approaches that are useful for evaluating capacity alternatives.