Does ethics provides accountability between the public and the administration?

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Ethics in public administration

10.1 Learning Outcomes:

Examine the importance of ethics in public administration

10.2 Action Required:

Read the following statement:

“Ethics provides accountability between the public and the administration”

10.3 Test your Knowledge (Question):

Does ethics provides accountability between the public and the administration

10.4 Instructions

Answer the above question in the test your knowledge section.

 

Assume the role of a banker, create a message that targets university students and persuades them to start a retirement account. Which psychological tools of influence (consistency, reciprocation, social proof, authority, liking, scarcity) did you use? Why?

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Assignment Question(s):

2.4 Illustrate techniques and skills of correct business research report writing; learn report writing style using an approved style; and, apply the basics of oral communication in a presentation of a project, including, proper speech, organization, use of graphical aids, and effective non-verbal communications.

3.1 Analyze effective business letters, memorandums, and case studies.

Part 1 (7 Marks)

Examine each of the following charts (Figures 1, and 2) and respond to the questions below:

Source: General Authority of Statics

⦁    Evaluate each one in terms of: (5 Marks)

⦁    title descriptiveness, (b) focal points, (c) information sufficiency, (d) ease of processing, and (e) takeaway message

⦁    Describe at least one effective aspect for each chart. (1 Mark)

⦁    Make two recommendation for improving them. (1 Mark)

 

Part 2 (8 Marks)

Persuading University Students to Start a Saving Account

⦁    Assume the role of a banker, create a message that targets university students and persuades them to start a retirement account. (2 Marks)

⦁    Which psychological tools of influence (consistency, reciprocation, social proof, authority, liking, scarcity) did you use? Why? (1 Mark)

⦁    Which kind of appeals did you use in this message? Would you consider this message to be catering more to emotion or logic? Explain. (1 Mark)

Persuading Human Resources Manager for Promotion

⦁    Assume the role of an employee, create a message that targets the HR manger persuades him/her to promote you. (2 Marks)

⦁    Which psychological tools of influence (consistency, reciprocation, social proof, authority, liking, scarcity) did you use? Why? (1 Mark)

⦁    Which kind of appeals did you use in this message? Would you consider this message to be catering more to emotion or logic? Explain. (1 Mark)

 

Identify specific opportunities for improvement with regard to the content in the initial posting. Furthermore, you should provide supporting rationale for your stated position, as well as concrete suggestions and guidance intended to strengthen the effectiveness of the content.

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Unit 3 MBA576 Peer Response

Peer Responses
It is important to become comfortable receiving and giving constructive criticisms, since this is an important component in one’s professional growth and development and a core competency for leaders. Students will be expected to read the initial posting of at least TWO peers, and then provide thoughtful comments addressing the following:

Point out what you perceived to be the strengths of the initial posting along with supporting rationale.
Identify specific opportunities for improvement with regard to the content in the initial posting. Furthermore, you should provide supporting rationale for your stated position, as well as concrete suggestions and guidance intended to strengthen the effectiveness of the content.

Peer responses should be typed directly into the discussion thread and not
attached to a posting. For these responses, should outside sources be used to support the content within the postings, proper in-text citations and correctly formatted references should be prepared consistent with the APA. The list of references should be physically positioned at the end of the postings.

What are the ethical issues in this case? Who are the stakeholders, and what are their stakes? U.S. state versus federal law makes this issue particularly complex. What are other examples of industries where U.S. state and federal law are seemingly at odds?

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3 and 4

Module 3

More Sales, Lower Ethics?
At my recent job, I held a position as a Customer Service and Sales Representative for a well-recognized bank. My responsibility was to help customers solve issues and concerns they might have on their accounts, but mainly I was to concentrate on selling them bank products. I started out as a teller and worked my way up to a Sales Rep. As I went through training they instructed us to concentrate on customer service before anything else, but also mentioned that sales were an important part of the position, yet never mentioning that it would be the primary goal. The goal setting level in the bank is determined by the amount of sales the bank needs quarterly. However, these goals differ from the requirements of each individual’s position. There is also a big emphasis on meeting daily sales goals to reach your numbers by the end of the quarter.

As I started working, I realized that it was difficult to meet the daily goals that are expected. The Bank sets goals that are somewhat unrealistic to most of us, particularly because we have the same customers visiting the bank. It is very difficult to sell other products to the same customers since they already have every bank product they need. By the bank setting these high goals, we are pushed to sell to some customers extra checking or savings accounts that sometimes were unnecessary for them to have. Yet, to achieve our goals we encourage them to open the new accounts by saying it would somehow benefit them. I am not pleased with doing this, since we could easily just convert the existing product to the new one without having to open another account for them. The customers have more trouble keeping track of all these other extra accounts rather than just keeping the existing ones with the new benefits. However, not selling them the new products sometimes makes it impossible to meet our sales goal for the quarter.
1) Is it ethical for the bank to keep raising our goals and expect that we keep selling these extra accounts that customers might not really need? (70-80 words)
2) Should I give into the pressure of the company to meet the company’s goal? What should I do? (70-80 word response)

Module 4
The Marijuana Regulatory Dilemma
In the United States in 1996, California’s voters legalized the sale of marijuana for medical use. Since then, over 25 more states have done the same; however, it has yet to be approved on the federal level. This provides a dilemma for businesses in those states that regularly test employees for substance abuse. In Coats v. Dish Network, a Colorado employee who is quadriplegic and used medical marijuana outside of working hours sued for wrongful termination of his job after he tested positive for marijuana. The confusing legal landscape led to his claim that Colorado labor laws (i.e., state laws) deemed his use of marijuana legal and thus his termination illegal. The Colorado Supreme Court ruled against Mr. Coats, however, because Mr. Coats broke the law by using a product that is illegal under the federal Controlled Substances Act.

This case highlights the confusing and complex issues of drug policy and law in the United States. Contradictions between state and federal statutes also cross over to the sales of recreational marijuana. In 2014 in the United States, the states of Colorado and Washington began selling it for recreational use and Oregon and Alaska recently approved its sale. Proponents for the legalization of marijuana at the federal level note that regulated markets protect consumers, raise revenues, reduce the costs of enforcement, and put criminals out of business. Arguments against it capture those from the states who have opposed it up-to-date: the public-health effects of marijuana, the increased tax burden, the danger of cannabis “edibles” with young children, and its potentially addictive nature. The legalization of marijuana has been more of a debate in the United States than in other countries, particularly because of the contradictions between state and federal laws. Much of Europe has embraced the sale of medical marijuana, and Australia recently announced similar plans. Jamaica has legalized “ganja” for broadly defined religious purposes and Spain allows users to grow and buy it through small collectives. At the time of this writing, Canada had plans to legalize it for recreational use in 2017.

1) What are the ethical issues in this case? Who are the stakeholders, and what are their stakes? (70-80 word response)
3) U.S. state versus federal law makes this issue particularly complex. What are other examples of industries where U.S. state and federal law are seemingly at odds? (70-80 word response)

Describe managers’ appropriate use of power and influence. Identify traits and characteristics of successful leaders. Identify behaviors of successful leaders.

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Leadership

  • Describe managers’ appropriate use of power and influence.
  • Identify traits and characteristics of successful leaders.
  • Identify behaviors of successful leaders.

10.2 Action Required:

Leadership is the ability to influence employees/people to voluntarily pursue organizational goals. Not everyone is suited to being a good leader.

10.3 Test your Knowledge (Question):

Is it (Leadership) a skill anyone can develop? Discuss how important is it to an organizational success?

 

Do you agree that organization change begins with the individual not the organization? Why or why not? Which barrier discussed in the video resonated with your experience of change management the most?

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Changing Individuals Changes Organizations

Watch the following video and then discuss the related questions that follow:

It Starts With One: Changing Individuals Changes Organizations—26:25 minutes

1- Do you agree that organization change begins with the individual not the organization? Why or why not?

2- Which barrier discussed in the video resonated with your experience of change management the most?

3- Discuss how the principles shared in the video might facilitate a successful change project.

4- Discuss which models and principles you learned during the course relate to the approach offered in the video. Which is most similar?

 

People who share opinions with executives may try to use that to enter into more social circles and meet powerful people who also agree, expressing what type of political skill?

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Case Analysis (Organizational Politics at Google)

Google only wants “civil” behavior at work. Talk about work at work, talk about politics elsewhere. The multinational technology company announced to its over 100,000 employees in August 2019 that nonwork topics were causing disruption. Specifically, political arguments have taken a large role in the company’s online forums.

This is an interesting turn of events, given that the company has long been an example of a relaxed and creative culture. In the prior months, the company was accused of suppressing conservative political views in searches. A leaked video after the 2016 presidential election showed the displeasure of the Google executives with the election results. Over the next months, the online internal platforms for employee discussion became increasingly argumentative and, in some cases, worse.

Organizational politics are, of course, not the same as government politics. But this situation at Google could easily lead to organizational political behavior. Any strong expression of opinions by executives exerts influence on employees. At Google, the video of executives expressing negative opinions about the election immediately takes advantage of their power to influence subordinates. Those who are not of the same political opinions as the executives are now excluded from a circle of those who do agree. This can easily lead to those people either receding from involvement and hiding their views or taking an aggressive stance that further causes work problems.

Excluding employees can often be unintended. But when you are pushed out of the important discussions and decisions, especially by superiors, you are then on the “outs.” This can lead to low performance and commitment, and even leaving the organization in more serious cases. Political behavior on the part of those who are in agreement with executives can then bond further, whether intentionally or not. Based on this, Google’s direction with their new policies about topics allowed in internal communication are, therefore, not as shocking as they might appear.

10.3 Test your knowledge:(Questions)

  1. Your boss asks you to attend a meeting to participate in a serious discussion of corporate policies that you disagree with. After the meeting, you are convinced and agree completely with the policies, showing you experienced what reaction to the
  2. People who share opinions with executives may try to use that to enter into more social circles and meet powerful people who also agree, expressing what type of political skill?

 

Describe the basic steps of the organizational development process. Evaluate the strategic role of change in the organization and its impact on organizational performance.

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Organizational development

Learning Outcomes:

  1. Describe the basic steps of the organizational development process.
  2. Evaluate the strategic role of change in the organization and its impact on organizational performance.
  3. Analyze the human, structural and strategic dimensions of the organizational development.

Assignment Question(s):

You are a management consultant at Miri & Co Partners; you receive an email from one of your long-term clients stating as follows:

“Following an overhaul of the company and a shift from the conventional model to telecommuting, several challenges have emerged. First, the majority of the departments are not meeting their monthly targets. This follows an introduction of a policy that the most productive employees will receive a monthly bonus. Secondly, numerous conflicts are emerging from the finance departments. We need an urgent solution to increase the productivity of this department.” Answer the following questions:

  1. How can the company improve the group awareness in the company? (2 marks)
  2. State the process of using a microcosm group to address organization-wide issues. (3 marks)
  3. What are the disadvantages of restructuring based on functional structure? (3 marks)
  4. Should the reward system be individual-based or group based? (2 marks)
  5. What is the role of executive leadership in transformational change? (2 marks)
  6. Finally, provide a workable solution to the client in not more than 200 words. (3 marks)

 

 

Identify and describe the components of traditional diversity training. Explain what HR managers can do to improve the results of diversity training.

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D2M

Identify and describe the components of traditional diversity training. Explain what HR managers can do to improve the results of diversity training.

Should Tom Pastorius buy Penn Brewery? Explain. Tom Pastorius says, “I’m not a good employee.” What does he mean? Do you think the same is true of most entrepreneurs?

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Case Study

Students are supposed to read the attached Case -Penn Brewery. Based on your understanding of the case and basic concepts of Entrepreneurship.

Answer the following question:

  1. Should Tom Pastorius buy Penn Brewery? Explain. (3 marks)
  2. Tom Pastorius says, “I’m not a good employee.” What does he mean? Do you think the same is true of most entrepreneurs? (4 marks)
  3. What challenges does selling the businesses they create pose for entrepreneurs? (4 marks)
  4. If Pastorius decides to buy the brewery, what steps should he take before closing the deal? (4 marks)