Complete a consultancy report, in which you investigate one type of food & beverage operations, serving a specific segment of the market (i.e. quick service restaurants; casual restaurants; pubs; fine dining restaurants; catering operations etc.).

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1 Assessment

1.1 Details of Assessment Submission

1.1.1 Assessment Task
This assessment enables you to identify, investigate and analyse in critical terms a range of key factors affecting a variety of food and beverage operations. You will have the opportunity to explore factors related to operations management, as well as product management and menu design. You will be able to evaluate theoretical models and assess how these models could be applied to food and beverage operations. This assignment is in the form of an individual consultancy report (2000 words +/-10%). Your work must be submitted via Turnitin.

1.1.2 Assignment Instructions
You are working as part of a consultancy team specialised in new restaurant/catering openings. The team was tasked with presenting a range of options to a new client interested in investing in the UK food and beverage marketplace. Your role within the team is to consult on the operational side of the business. For this assignment you are required to complete a consultancy report, in which you investigate one type of food & beverage operations, serving a specific segment of the market (i.e. quick service restaurants; casual restaurants; pubs; fine dining restaurants; catering operations etc.).

You must take into consideration the following:
– The type of the operation and market segment, including the internal and external business environment
– Factors that affect operations management and product development (menu design and engineering, service quality, cost and resource management)
– Relevant food & beverage analytical tools and management operational models
– Control processes and methods of assessing the risks of waste/loss/fraud

Your report must be informed by industry statistics, analytical tools, operational models, and industry examples. An experiential learning activity (industry visit) is planned for week 6 (exact date to be confirmed). It is important that you attend this activity – as it will give you the opportunity to gather information and embed it in your report. At the end of your report, you must provide substantiated recommendations in relation to operational opportunities and risks presented by managing your chosen type of food & beverage operation. Work must be presented in a report format.

Describe the disadvantages and advantages of franchises. Describe two (2) legal issues that affect the hospitality industry.

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DISCUSSION ESSAY

PART 1:
Describe the disadvantages and advantages of franchises.

Your description should be at least two (2) paragraphs, free of grammatical errors, and sources cited properly.

PART 2:
Read all three (3) the articles below:

  • https://www.todayshotelier.com/2018/11/08/top-5-legal-issues-facing-hoteliers/
  • https://www.nrn.com/workforce/10-legal-issues-restaurant-operators-watch
  • https://www.socialtables.com/blog/event-planning/legal-issues-requirements/

Describe two (2) legal issues that affect the hospitality industry.

Your description should be at least one (1) paragraph, free of grammatical errors, and sources cited properly.

Explain the differences between French, Russian, and American services. Explain each dining service.

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DISCUSSION ESSAY

Explain the differences between French, Russian, and American services.
Explain each dining service.

Your explanation should be at least three (3) paragraphs and free of grammatical errors.

How has the pandemic affected your views on capitalism? Give original and thoughtful points to explain.

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Effect of the pandemic on capitalism

How has the pandemic affected your views on capitalism? Give original and thoughtful points to explain.

 

Write a photo essay arguing through pictures how culture and religion are intertwined in Medjugorje. Find photos online please do write the source of the photos in a proper way.

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Religious and cultural tourism in Medjugorje

Write a photo essay arguing through pictures how culture and religion are intertwined in Medjugorje. Find photos online please do write the source of the photos in a proper way.

Compare the duties of the general manager and department heads at a small or mid-sized hotel to those of a larger hotel. List at least three (3) differences and three (3) similarities for each position.

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DISCUSSION ESSAY

Compare the duties of the general manager and department heads at a small or mid-sized hotel to those of a larger hotel.
List at least three (3) differences and three (3) similarities for each position.
Each position (difference & similarities) must list three (3) and free of grammatical errors.

Resources:

  • https://ms3304hospitalitymgt.wordpress.com/2012/02/28/hotel-departments-and-their-functions-in-room-division/
  • https://hospitalityinsights.ehl.edu/hotel-general-manager
  • https://mdc.instructure.com/courses/15773/files/5493772?wrap=1

Describe strategic planning and why it is important in the hospitality industry. Use resources provided in the module or outside resources and cite sources properly.

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Strategic planning

Describe strategic planning and why it is important in the hospitality industry. Use resources provided in the module or outside resources and cite sources properly.

Using the 8 elements of thought, apply them to either the 9/11 Report or the WMD report and discuss the 8 elements in relation to that paper.

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WMD 8 Element Report

Using the 8 elements of thought, apply them to either the 9/11 Report or the WMD report and discuss the 8 elements in relation to that paper. Your paper should be a minimum of 4 pages and should be written with good grammar and APA style citations and references. Use double-spacing and 12-point Times New Roman font.

Write an essay on how building efficiency affects the tourism industry.

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Tourism Industry

Write an essay on how building efficiency affects the tourism industry.

Choose the career path that interests you and include any important/necessary and relevant information. What is the pay scale for this career path? What benefits/perks does it generally offer?

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CAREER CHOSEN FOR RESEARCH PAPER

Step 1:

Choose the career path that interests you and include any important/necessary and relevant information:

a. include official title,
b. what skills/knowledge is required,
c. what are the duties and expectations for such a position
d. what is the pay scale for this career path?
e. What benefits/perks does it generally offer? You can consider paid medical leave, health benefits, dental, paid vacations, bonuses etc.
f. Does it matter which state you work in, or size of organization?
g. Compare and contrast why/why not this might be a good career choice

Example: Restaurant Operations area – managing a restaurant is not easy, but can be exciting and rewarding. According to the NRA(National Restaurant Association) at
https://www.restaurant.org/News-Research/Research/Operations-Report , a General Manager at a restaurant (full service) is involved in all aspects of hiring, managing staff, firing and managing the day to day operations of his/her restaurant. Average salary in Orlando, FL, is around $50,000/yr and benefits such as health package, vacation, and family leave vary widely depending on size of restaurant and ownership type (chain, franchise, independent).

To make your job easier and to give greater meaning to the information you find, be specific and narrow in your research, and try not to include too much information that is not relevant to your paper.

Step 2:

Include what is the current labor market for this job:

a. give some detailed labor statistics in terms of employability
b. how much demand is there for this job?
c. what is the turn-over rate (do people stay in this job for very long?)

Some things to consider – what is the upward mobility of this career:

a. how easy/difficult is it to move up this career ladder?
b. how long on average do people work in an entry level position before being promoted etc?)

Would you recommend pursuing this career – why or why not? It’s OK to be excited/passionate or to say “no way!”, just be sure to give your reasoning as to why you’d find this attractive, or not!

Step 3:

• Double space
• 700 – 1000 words
• APA formatting, proper citation

Suggested websites:

US Labor Department
http://www.bls.gov/iag/tgs/iag70.htm
https://www.doleta.gov/brg/indprof/hospitality_profile.cfm

World Travel and Tourism Council:
http://www.wttc.org/research/economic-research/economic-impact-analysis/

National Restaurant Association:
https://www.restaurant.org/Home