What type of listening was needed in this situation? Appreciative, Empathic, Comprehensive, and/or Critical? (You could have more than one answer here.). b) How did you come to this answer?
Discussion 12: Listening
Direction
- Think about a time when you were asked to listen to a friend, a coworker, a lecture, a sermon, etc. Briefly explain the context of the situation.
- a) What type of listening was needed in this situation? Appreciative, Empathic, Comprehensive, and/or Critical? (You could have more than one answer here.). b) How did you come to this answer?
- a) What personal listening style were you using in the situation outlined above? People—Oriented, Action—Oriented, Content—Oriented, and/or Time—Oriented. b) Do you find yourself using one style more often than others? Which one? c) What do you think that says about you as a listener?
Class, post your response below (A minimum of 200 words).
Overview
What is listening? What purposes does listening serve?
- Listening is an active process of receiving, understanding, remembering, evaluating, and responding to communications.
- Listening enables you (1) to learn, to acquire information; (2) to relate, to help form and maintain relationships; (3) to influence, to have an effect on the attitudes and behaviors of others; (4) to play, to enjoy oneself; and (5) to help, to assist others.
What are your listening options?
- Empathic-objective listening refers to the extent to which you focus on feeling what the speaker is feeling.
- Nonjudgmental-critical listening refers to the extent to which you accept and support the speaker.
- Surface-depth listening refers to the extent to which you focus on the obvious surface meanings.
- Active-inactive listening refers to the extent to which you reflect back on what you think the speaker means in content and feeling.
How is listening influenced by culture and gender?
- Members of different cultures vary on a number of communication dimensions that influence listening: speech and language, nonverbal behavioral differences, and preferences for direct and indirect styles of communication.
- Men and women may listen differently; generally, women give more specific listening cues to show they’re listening than do men.