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Evaluate the crisis management solutions utilized by human resources to lower the employee turnover rate. Identify the various concepts and strategies of human resource management and recruitment over a short period.

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BAQHotel_Teaching_Note

Bab Al Qasr Hotel & Residence: Sustaining Business while Housing COVID-19 Patients

Keywords: Human Resources Management Practices, Business Sustainability, Economic stress, Employee Job Satisfaction, Turnover Rate, Recruitment, Retention, Staffing, Incentives, Promotions, Workforce planning, Training and Development, Job Demands-Resources Model, Psychological Capital, Job Demands-Resources Model

Subject Area: Human Resources management, Hotel management, Hospitality management, Personnel management

Prerequisites: It is highly recommended that students have prior knowledge of Human Resource Management (HRM). Additionally, it is beneficial for students to have a general understanding of Hotel and Hospitality Management and topics related to Business Sustainability.

Methodology: Both primary and secondary data sources were required to gain a comprehensive understanding of the case study. The primary data were obtained through an online interview conducted via Zoom with Mr. Samer Majari, Human Resources Director at Bab Al Qasr Hotel in Abu Dhabi. In addition to primary data, secondary data were collected from the hotel’s official website and other documents shared by Samer.

Potential Audience: This case study intends to provide a context for creative solutions to human resource challenges facing organizations during a pandemic. It also involves swift responses to crises faced by HR managers and the immediate solutions required. Therefore, this case study can potentially be utilized by undergraduate-level human resource management courses for students pursuing a bachelor’s or a master’s degree in human resource management, hospitality management or international business studies. Moreover, this case study can be employed for hospitality industry staff, mid-level human resources manager and organizational development practitioners for corporate training and to help understand how to manage crises in their hotels.

Expected Learning Outcomes
This case study aims to yield the following learning outcomes:
⦁ Understanding the key performance indicators of successful Human Resource Management (HRM) in pandemic situations within the hospitality and tourism sector.
⦁ Conceptualize the types of HRM practices such as safety and health, recruitment, and promotion and rewards when facing pandemic conditions as well as the handling of hotel staff in strained times.
⦁ Evaluate the crisis management solutions utilized by human resources to lower the employee turnover rate.
⦁ Design a crisis management plan from a human resource prospect in a pandemic situation.
⦁ Identify the various concepts and strategies of human resource management and recruitment over a short period

What person POV are the stories told from? Reliable and objective or not? Neutral? What does the POV reveal about the characters, their motives, emotions, personality traits, etc.? How limited are the narrator’s perceptions? What limits the narrator’s perceptions?

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English 1302, Paper 4: Research Paper and Analysis of Elements of Fiction

For the final paper you will write about Sandra Cisneros’s The House on Mango Street. You will use the primary sources (the novel) as well as literary criticism (through the ACC Library website) and author interviews (YouTube) to write your paper.

You must have at least FOUR external sources, TWO of which must be college-level reference sources located in the ACC Library databases.

Write your paper as per the guidelines suggested below.

View or listen to a filmed interview with the author and read the print interview of her in The Missouri Review, as she discusses the artistic, geographic, and thematic contexts of her novel and her craft. These interviews may be found in the Week 13 folder on our Blackboard course page, if you are in the 16-week session, or the Week Nine folder If you are in the 12-week session. You must use the print interview and at least one of the taped interviews to help support the academic argument(s) you make in your paper.
Write an introduction (mention the author and novel; give a brief summary, no more than 3-4 sentences). End the introductory paragraph with a thesis statement that indicates your interpretation of the theme of the novel. This is your central idea statement. Your central idea statement will be your interpretation of the story’s main theme. Your thesis statement may consist of several sentences.
Review the literary criticism you found through ACC’s library databases. Use the information from these articles and the following three elements of fiction, POINT OF VIEW, SETTING, AND SYMBOLISM, to analyze the novel. Describe the effects that these elements of fiction produce and how they shape or support the novel’s themes. You may and should use the literary criticism to support your analysis of the three elements of fiction.
Conclude by either discussing the themes of the novel to include an overall assessment of the novel supported by the literary criticism articles and/or the interviews.
Always support your insights and assertions with examples from the text of the stories, the literary criticism articles, and the author interviews.
Cite all primary and secondary material you use in your paper in a Works Cited section that immediately follows the end of the paper (no need to start it on a new page). This Works Cited page will cite your stories (primary texts), literary criticism, and author interviews. When you quote from, paraphrase, or summarize the story, article, or interview, use MLA in-text citations.

 

QUESTIONS TO CONSIDER AS YOU THINK ABOUT THE ELEMENTS OF FICTION:

What person POV are the stories told from? Reliable and objective or not? Neutral? What does the POV reveal about the characters, their motives, emotions, personality traits, etc.? How limited are the narrator’s perceptions? What limits the narrator’s perceptions? Why does the narrator choose certain language, report the details that she/he does, reveal the characters in the manner that she/he does, offer or not offer interpretive comments, and/or tell the story in a certain order? Does the narrative voice create irony (dramatic, situational, verbal)?

Why did the author choose this particular setting for the story? How is physical setting described? Does the description shed light on any other elements (character, conflict, etc.)? Could the setting be symbolic of something else? How does setting influence plot or characters? Does the setting establish a mood or atmosphere? Setting includes time period, history, geographical location, milieu, the entire cultural environment in which the story is set. Setting has physical, social, and figurative aspects.

What dominant symbols do you notice in the story? What do they mean in the overall context of the plot, characterization, conflict, pov, or any of the other elements? Choose at least ONE significant symbol from each story and analyze what it signifies.

Write a Formal Persuasive Business Report on Covid-19’s impact on the global supply chain, and theorize possible solutions to it.

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Covid-19 impact on Supply Chain Disruption

Write a Formal Persuasive Business Report on Covid-19’s impact on the global supply chain, and theorize possible solutions to it.

How would you describe the culture of that organization based on what you’ve read about in your readings? Did it impact your performance or attitude toward the organization? How so?

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Organizational culture

The book discusses various aspects of organizational culture. Think of an organization to which you belong/have belonged. How would you describe the culture of that organization based on what you’ve read about in your readings? Did it impact your performance or attitude toward the organization? How so?

Explain how the author chose to present the data in this article. Was it presented in a way that was easy to understand? If not, how would you suggest the data be presented?

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Statistics Power Point Slides

❖ Article Presentation Description An 8-minute presentation (+ 2 minutes Q/A) of the reviewed article using PowerPoint slides (max 10 slides).

Requirements
Requirement Point Value

Formatting Requirements

Identify the authors, title of article, and journal title  (5 pts.)

Use proper grammar  (5 pts.)

Appropriate font and spacing  (5 pts.)

Paper is appropriate length  (5 pts.)

Summary Requirements

Explain goal of the study (identify null vs. alternative hypothesis)   (10 pts.)

Explain study methodology   (10 pts.)

Describe results   (10 pts.)

List conclusions   (10 pts.)

Critical Review Requirements Discuss the importance of the statistical methods to the research project   (10 pts.)

Explain how the statistical methods used in the research are related to what we are discussing in this course   (10 pts.)

Explain how the author chose to present the data in this article. Was it presented in a way that was easy to understand? If not, how would you suggest the data be presented?   (10 pts.)

Discuss another possible approach to analysis of the data presented in the article, if possible. If you cannot think of an alternative approach, explain why the methods used in the article are appropriate for analysis of the data.   (10 pts. )

* Total point value will be converted to 5.

Give 5 household chemicals found in your house that are hazardous to humans and environment and discuss the proper handling and disposal.

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Laboratory safety protocol

Research and prepare a laboratory report on the following:
1. Laboratory Safety Protocols
2. Proper Handling of Chemicals in the Laboratory (such as concentrated or strong acids and base, etc)
3. Proper Disposal of Wastes in the Laboratory (such as solid, liquid, hazardous/toxic wastes)
4. Give 5 household chemicals found in your house that are hazardous to humans and environment and discuss the proper handling and disposal.

Based on information from The Healthcare Divide, how has the pandemic challenged the existing health inequalities in the U.S. health care delivery system, especially how hospitals operate?

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Final Exam Question #2

It is not necessary to include an introduction/conclusion. Proofread for typos/clarity before submitting your assignment on Blackboard.
Watch Frontline: The Healthcare Divide (2021) here: https://www.pbs.org/wgbh/frontline/film/the-healthcare-divide/
Analysis of video: • Based on information from The Healthcare Divide, how has the pandemic challenged the existing health inequalities in the U.S. health care delivery system, especially how hospitals operate? Describe, in detail, two major issues.

Assessment of paper: • Answer all the questions in any order as long as the paper is organized in a logical and coherent manner. • Clarity of discussion and analysis. • Inclusion of specific and detailed examples from any sources used for the paper. • Make sure to proofread your paper for typos and grammatical errors to ensure that your ideas are clearly stated.
Grading Rubric: • Clarity of writing (proofread, grammar) = 3 points • Analysis of 2 major issues = 22 points

Differentiate between managerial accounting and financial management. Explain generally accepted accounting principles applied to the health care industry and how they are applied to your Operating Budget Projection.

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Part 1: 2010 Operating Budget

Review the 2009 Budget Issues – Nurses file in the Patton-Fuller Community Hospital Virtual Organization. This document can be found on the Chief Financial Officer’s web page under Special Projects.

Decide which of the two highlighted options you will implement from the Nursing Statistics memo of the 2009 Budget Issues – Nurses document.

Discuss decision-making processes in creating a budget.

Create a new 2010 Operating Budget based on the labor decision you select from the Nursing Statistics memo. Use your Week 5 Health Care Budget assignment as the foundation to develop your new projected budget.

Part 2: Analysis Paper

Write a 1,050- to 1,400-word paper. Your paper should:

Discuss decision-making processes in creating a budget.
Explain the role of variance analysis in maintaining an operating budget.
Differentiate between managerial accounting and financial management.
Explain generally accepted accounting principles applied to the health care industry and how they are applied to your Operating Budget Projection.
Discuss the decision between the two labor alternatives facing the management of PFCH and the annual cost increase of each.
Make a recommendation about which labor alternative should be chosen.
Justify and analyze the labor decision that you recommend. Your justification should present numbers related to fiscal management including how each decision affects the 2010 Budget Projection.
Analyze the effect of your decision on the operating budget, including:
The opportunity cost of your recommendation
How your recommendation affects employee satisfaction
How your recommendation affects patient care and patient satisfaction

Cite a minimum of 4 sources.

Format your sources according to APA guidelines.

Describe the projected coordinate system you chose, and why. What is the name of the projection? What type of linear units does it use? What is the longitude of the central meridian? Does it use the equator as the latitude of origin?

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Coordinate Systems

Complete the chapter 3 tutorial (Price, exercises 1-39). Then do the following:

Work with the geodatabase you created for New York State in Lab #2

1. Choose a projected coordinate system appropriate for New York State. You should use the appropriate UTM projection

It will be NAD 1983(2011) UTM Zone___[you figure out the correct zone]

Hint: You can google for ‘UTM zone map’ to see where each zone is located

2. Reproject the New York State feature classes you created in Lab #2 using the correct UTM projection

3. When you pull up the Project tool, these are listed under the Projected Coordinate Systems/UTM/North America folder:

4. Create a map of your New York State data, using a minimum of three layers. Choose appropriate symbols/ colors. Customize the map layout. Export the map.

5. Turn in a report with the following information;

• Describe the projected coordinate system you chose, and why. What is the name of the projection? What type of linear units does it use? What is the longitude of the central meridian? Does it use the equator as the latitude of origin?

Hint: This info is in the layer properties box under the ‘XY Coordinate System’ tab (right-click on layer name in either ArcCatalog or ArcMap)

• Include your map.

Describe one personal and one professional struggle that may interfere with someone being a marriage and family therapist. Identify relevant AAMFT codes of ethics in this post. What possible obstacles or concerns might there be regarding implementing and adhering to these specific ethical codes?

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Discussions

1) The Influence of Personal and Professional Struggles on MFT Practice

In your post, describe one personal and one professional struggle that may interfere with someone being a marriage and family therapist. Identify relevant AAMFT codes of ethics in this post. What possible obstacles or concerns might there be regarding implementing and adhering to these specific ethical codes?

https://www.aamft.org/Legal_Ethics/Code_of_Ethics.aspx

2)Assessing Children

You are a family therapist and wish to include youth ages 5 to 18 in your assessment protocol. What are two meaningful ways you could assess young clients in your clinical practice? Explain why these two methods appeal to you.