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Identify what the problem is you want to improve. Identify how success or improvements will be measured. Conduct a data driven analysis to determine a relationship between actions and results; cause and effect.

Process Improvement Plan

 Background

To gain the business of new customers and to retain the customer loyalty of our current customers, the Marketing Department has promised customers shortened delivery times. “Process improvement can result in improved quality, cost reduction, and time reconstruction. Time relates to costs and to competitive advantage, and businesses seek ways to reduce the time to bring new products and services to the marketplace to gain a competitive edge (Steveson, 2021, p. 26).” Each department here at Kibby and Strand will examine their processes in order to identify improvement opportunities that will help us to secure the edge needed to thrive in this industry.  These examinations will be conducted using a systematic approach that involves a measurable criterion, analyzation, and means to document findings.

Analysis

The receiving, production, and shipping departments will conduct an analysis of their critical path operations using the lean six sigma process of improvement methodology. “This methodology is a business strategy that aims to determine and remove errors, defects, failure causes in business processes through concentrating on outputs, which are imperative to customers (Rashis & Ahman, 2013).” To identify, and remove errors, defects, and failures six sigma uses five steps.

  1. Define: Identify what the problem is you want to improve.
  2. Measure: Identify how success or improvements will be measured. This means establishing a measurable baseline for current conditions and a target goal.
  3. Analyze: Conduct a data driven analysis to determine a relationship between actions and results; cause and effect.
  4. Improve: Develop and implement a plan or process to get the results you seek.
  5. Control: Implement procedures that will ensure improvements are sustainable.

Define out what product selection requires, how departments align on with the products while working with the companies objectives. What do they need to consider for the approach for the production selection?

Operations Management

Group Project – The CONOPS creation for clothing manufacturer Kibby and Strand

Add a forecasting plan to the concept of operations created in Unit 1. The plan must include: 1) data items to be collected, and how they are used in forecasting work for Kibby and Strand; 2) the statistics required to analyze the data; and 3) a list of charts and graphs needed to brief leadership on forecasting future work and workload. The team needs to justify why each chart and graph is required.

Kibby and Strand’s workload is based on new contracts the company solicits. Add a production selection plan to the concept of operations created in Unit 1 that an operations manager can use in deciding the order in which contracts should be placed in the production process.

Should include the following:
-Product Selection

Define out what product selection requires, how departments align on with the products while working with the companies objectives. What do they need to consider for the approach for the production selection?

Production Plan

What would some of the various methods K & S would consider when defining out the production plan? Like Due date, critical ration, processing time, etc. Which one did they choose?

Forecasting Plan
What does forecast represent for Kibby and Strand? What do they currently purchase for their forecasts? What could they use for their forecast? What will we use, linear regression? Will they use Qualitative approach too?

-Industry Forecast
This is where we need a linear regression graph to determine potential growth. Why did we use this? What about the qualitative research? What would they show?